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What is Health IT Going to Look Like in 2020?

Technology is constantly evolving and that is just as true for Health IT as it is with any other technology industry.

As we enter the new year, many are wondering how the technology providers use now will evolve and how it will continue to change over the next twelve months.

Patients expect their providers to be up to date with the latest Health It. Providers must stay ahead of the curve in order to stabilize their patient retention rates, bring in new patients, and give their patients the tools they need to stay engaged and successful in their care. The Health IT your practice uses will also determine whether or not your physicians and staff are able to deliver quality, efficient, and secure care to patients.

The Future of Health IT:

1) Cloud-Based Data Security

Patient data used to remain secure in a file cabinet behind a lock and key where only approved staff had a copy. Fast forward to 2020 and cybersecurity hackers are becoming increasingly intelligent in their efforts to hack and steal important patient health information. Providers must have the best Health IT security in place to make sure their patients are protected from such threats and their practice remains compliant with HIPAA standards and regulations. In 2020, this means implementing cloud-based data storage that is encrypted and inaccessible by hackers and threats.

2) Interoperability

Interoperability is a Health IT buzzword that will make its way into many practices and healthcare organizations over the next year. Many confuse software interoperability with software integration when the two are not the same. Software integration refers to the ability of two or more software within a practice to integrate data and information where software and data interoperability stretches farther than just your practice. In 2020, more and more practices will implement an interoperable solution that allows them to access data from a patient’s other healthcare providers. This improves clinical decision making, decreases duplicate testing, and prevents repeat procedures.

3) Price Transparency

Where patients once felt comfortable being in the dark regarding the cost of their medical care, this is no longer the case. Patients have increased access to their personal health information through their electronic health record and increased access to their physician through their patient portal and now they want to better understand the medical expenses in a similar way. Through eligibility verification and prior authorization, providers can break down the cost of care to their patients before services are rendered. Patients can plan more effectively for their medical expenses with this as an option. Not only this, but trusted Health IT vendors are integrating their software with your practice medical billing software, allowing patients to view and understand their medical expenses online.

4) Digital Patient Payments

Once a patient has the Health IT they need to better understand the cost of their medical care, they will then need a Health IT solution that helps them make secure payments. Patients are increasingly uncomfortable making payments by mail and over the phone. The ideal payment option for patients is to either process one in person or online through their secure patient portal. The most effective option that many providers are finding is the have a digital payment option available to their patients 24/7. This Health IT solution encourages more patient payments and is safer for patients than mailing a check or a credit card slip.

The Health IT your practice is using will impact patient retention, patient satisfaction, patient engagement, and patient payments at your practice. Should a provider fail to stay up to date with the latest updates in technology, they will see these areas start to suffer. In order to stay ahead of the curve, providers should partner with a quality Health IT vendor to implement these solutions. To learn more, click here.



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