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patient experience

5 Tips to Improve the Patient Experience During COVID-19

COVID-19 has had a huge impact on patient experience in 2020. At the start of the pandemic, medical facilities were reporting record-low patient volumes. Now, nearly 6 months later, providers are starting to see their visits return to pre-pandemic numbers. Providers who have focused on improving the patient experience are

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Real-Time Claim Submission Results Screenshot

Steps to Reduce Claim Denials for Independent Medical Practices

In order to grow your bottom line at your independent medical practice, you need to reduce claim denials. Denied claims as well as missing or late charges are two of the most common reasons for lost revenue at an independent medical practice. In order to avoid this, you need to

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physician using CollaborateMD appointments section

5 Time-Saving Features Needed in a Practice Management System

A quality practice management system is essential to keeping your practice organized and efficient. To keep patient records, billing information, and other aspects of your practice organized, you should implement quality software. Finding a practice management system that offers time-saving features will not only help you get more accomplished in

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What is the Role of Artificial Intelligence in Charge Capture in 2020?

Artificial intelligence (AI) is changing charge capture processes for providers in 2020. Now used across multiple healthcare technology platforms, AI is making it easy for providers to complete administrative and billing tasks. Built with the intention to help your team work more efficiently and effectively, artificial intelligence is bringing healthcare

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medical billing company

5 Ways to Improve Revenue Cycle Management in 2020

Every healthcare provider across the country experiences the ups and downs of revenue cycle management. The good news is, with the right tools, improving your RCM process is possible. Finding the right resources and partnerships that will optimize clean claims and collect more on patient balances is key. Below are

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virtual queue

Benefits of a Patient Queue Management Solution

Prior to the COVID-19 pandemic, a patient would walk in the front door to your practice and check-in at a desk with your front-line staff. With the pandemic still in full effect, it is time to find a new way to get your patients checked in for their appointments while

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5 Ways to Optimize Revenue Cycle Management

Providers everywhere are taking steps to improve their Revenue Cycle Management process. The revenue cycle begins from the moment an appointment is scheduled through the time patient payment or payer reimbursement is received. This financial process is how healthcare providers make their living. Quality completion of every step is what

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Doctor doing a telehealth visit with an elderly couple.

The Top Features and Benefits of Telemedicine Technology

Telemedicine is a form of care delivery that has made a name for itself over the course of the 2020 global pandemic. Providers everywhere are implementing telehealth so that they can continue reaching their patients despite in-person restrictions and limits to care. There has been an extension in coverage or

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Care Coordination Services

Care Coordination Challenges During COVID-19

Chronic Care Management (CCM) is a critical component of primary care that contributes to better health and care for individuals. The introduction of Chronic Care Management by CMS in 2015 led to the rise in quality of life among thousands of individuals suffering from multiple chronic conditions and shed light

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