Patient Engagement

Improve patient engagement and care delivery with our technology solutions that help you manage the patient experience much easier. Decrease missed appointments, increase communications and improve health outcomes.
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Online
Patient Portal

Offer patients more control of their
account and access to their visit history while collecting more upfront payments.

Messaging Icon
Automated
Patient Statements

Maximize opportunities to collect patient payments by sending automated statements. Send email, text, or mailed statements.

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In-App Credit Card
Processing

Collect more co-pays, deductibles and co-insurance deductibles. Swipe your patient’s credit card and their payment is directly posted in CollaborateMD.

In-App Credit Card Processing

Collect more co-pays, deductibles and co-insurance deductibles. Swipe your patient’s credit card and their payment is directly posted in CollaborateMD.

Convenient
Patient Portal​

Patient engagement begins with accessibility and transparency. Our secure payment portal gives patients more control over their payments and keeps them informed. Payments post directly to the practice and in real-time. Patients are able to view their visit and payment history which means less calls and increased billing accuracy. 

Automated Patient Statements

Send statements to patients automatically as balances are owed. You can send customized electronic statements via text or email for faster delivery of statements. Printing and mailing options are also available. Offer multiple delivery and payment options to increase patient satisfaction and payment collection.

Appointment
Reminders

Reduce no-show rates and cancellations by sending automatic phone, text or email reminders to patients.

Patient
Payment Plans

Increase payment collection by
offering affordable and customizable payment options.

Appointment
Waiting List

If a patient cancels or reschedules you can replace that appointment with a patient from your waiting list.

Patient
Estimates

Quickly generate accurate estimates of patient responsibility prior to or at the time of service.

Prompt
Payment Discount
Automatically apply a discount code if a patient pays within a certain timeframe after their first statement. Increase collections and incentivize patients to pay quickly.
Patient Directed
Payment Plans
Give patients the control to set up Payment Plans to spread out the burden of payments. Encourage patients to make convenient, affordable payments and reduce A/R without resorting to collections.

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