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10 Tips to Improve Medical Billing Productivity

On Nov 11, 2019

Nothing slows your practice down faster than complicated workflows and tasks. Your medical billing productivity will drastically increase if you consider the following 10 tips. 

1) Automate Billing Tasks

Nothing slows your practice down faster than tedious activity. Your medical billing productivity will improve drastically when you take time-eating tasks like individual claims filing, payment reminders, coding updates, and more and transform them into an automated process. By automating many of your smaller billing tasks, your staff is able to refocus their time and energy on revenue impacting solutions.

2) Monitor Your Staff

Productivity can be difficult to estimate just by checking in with your staff. With the right software, your management team will have the ability to monitor your staff’s medical billing productivity and determine where adjustments need to be made. This tool not only holds your staff accountable but allows providers to identify inefficiencies in their workflow, improving medical billing productivity.

3) Streamline Claims Processing

Filing individual claims is time-consuming, especially for specialty providers who have to file hundreds of claims every week. Streamlining your claims processing is a major tip for improving your medical billing productivity. Mass claim creation and filing allow providers to file claims in bulk, categorized by the payer.

4) Understand Your Software

A lack of understanding when it comes to your medical billing software is a guaranteed way to slow your team down. When your staff is not trained properly, they work less efficiently and are more likely to make mistakes in their medical billing process. This can lead to unwanted denials and slower payments. It is important that your staff have a strong understanding of how to use the software at your practice in order to improve medical billing productivity and avoid unnecessary mistakes.

5) Use the Right Software Vendor

The key to getting your staff trained properly on the software they are using, as well as having the structure in place to remain productive in your billing process, providers need to partner with a quality vendor. A quality software vendor will ensure your staff has a robust understanding of the medical billing software they’re using as well as offer continued support down the line. The right vendor should also offer tools that encourage an automated billing process, customizable reports, and the ability to monitor your staff medical billing productivity.

6) Outsource Difficult Collections

While providers have historically been hesitant to outsource any part of their billing process, outsourcing difficult collections is the answer to improving your bottom line. An RCM services vendor has the time and staff to dedicate to the collection of difficult payments, saving your practice time and improving your medical practice revenue. RCM services are the best choice for offering your patients manageable solutions while receiving compassionate and understanding service. This improves your medical billing productivity while also improving the overall reputation of your practice.

7) Insurance Verification & Medical Billing Productivity

Insurance verification is a tool your front-line staff needs in order to secure coverage/payment prior to the render of medical services. By verifying that your patient has coverage, your practice avoids spending valuable time on work that offers delayed payment down the road. With the right software, your front-line staff can verify coverage in a matter of seconds, increasing medical billing productivity and securing your payment.

8) Identify Areas of Improvement

By pinpointing the areas that a medical billing workflow is lacking, providers are able to work toward solutions that improve medical billing productivity. Your software vendor should offer your options to view red flags and your RCM services vendor should help you identify common causes for denied claims so your practice may start to improve in those areas.

9) Categorize Payers

By having an organized structure for your billing schedule, your practice is able to optimize medical billing productivity and secure more timely payments. This structure should include the ability to differentiate between which payers allow for billing at which time of the month.

10) Integrate Software

By integrating your medical billing software with your other practice software, providers are able to optimize medical billing productivity. Integrated software enables physicians to file a claim directly from the patient’s chart. It enables patients to view their medical bills directly in their patient portal. It also encourages patients to make online payments. Without fully integrated billing software, efficient claims processing, improved patient engagement, and increased patient payments are more difficult to receive.

To learn more about tools that increase medical billing productivity, click here.

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Kennedy Kylander

By Kennedy Kylander

Kennedy Kylander is a Copywriter based out of Cincinnati, OH with nearly seven years experience in digital marketing. Her passion is helping a business achieve its goals by creating frequent, SEO-driven content that utilizes keyword strategies to increase quality website traffic and sales.
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