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Patient-friendly collection letter template

Effective Collection Letter Templates for Medical Billing

Your practice’s financial stability depends on timely payments. But managing overdue accounts can get sticky. It requires a bit of nuance and a whole lot of careful wording.  You don’t want to fracture your relationships with patients. At the same time, you need to clearly communicate the urgency of your

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5 Training Tips for Healthcare Practices 

As the healthcare industry continues to evolve and face new challenges, the importance of having a well-trained staff has never been greater.   From medical billing errors to patient dissatisfaction, the consequences of inadequate training can be detrimental to both patients and healthcare practices.   In today’s fast-paced and highly competitive landscape,

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How AI is Transforming Medical Billing 

Technology has become an essential tool in the healthcare industry. Medical records are now digital. Software supports practice management and revenue cycle management. It also helps with diagnosis and treatments. With the emergence of artificial intelligence (AI), new use cases are available. One of the most effective is artificial intelligence

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Healthcare professional explaining digital intake process to patient

How Digital Patient Intake Streamlines the Check-In Process

First impressions count.  With a packed waiting room and overwhelmed employees, new patients might get the wrong idea about your practice.  Long wait times, data entry errors, and stressed-out admin make what should be a routine process into a chaotic experience. You can turn this around with a digital patient

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How Missed Appointments Impact Healthcare Costs

In a healthcare practice, time is everything.  Your staff needs enough time to make patients feel comfortable and valued. They need time to deliver exceptional care that inspires patient loyalty. Not to mention enough bandwidth left to perform administrative tasks that keep operations running smoothly.  So, when your staff’s time

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5 Ways Healthcare Technology Helps Improve Patient Engagement 

Patient engagement is essential to modern healthcare. When patients are actively involved in their care, they make more informed decisions, follow treatment plans, and experience better health outcomes. Advancements in healthcare technology are making it easier than ever for providers to connect with patients, enhance communication, and streamline care delivery.

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What is the Goal of Revenue Cycle Management?

All healthcare practices are focused on the same thing: achieving the best possible outcomes for their patients. It also requires paying attention to the business side of the healthcare practice–after all, if your practice is routinely running into cash flow issues and struggling to get paid on time, it’s going to

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Doctor explaining their integrated payment plan to patient.

The Role of Integrated Payments in Medical Billing

Quality payment solutions in healthcare are essential for medical practices. Billing, insurance claims, and payments can present significant challenges. Overall, the healthcare industry in the US loses $935 million per week due to billing errors, which are most often incorrect coding or mismatched patient data.  The loss figure does not

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Healthcare provider reviewing patient information on a computer screen.

Optimizing the Intelligent Intake Process 

The patient intake process is often the first impression someone has of your practice. If it’s quick and easy, you set the relationship up for success. But if it’s time-consuming and complex, patient satisfaction levels are already on the back foot.  What’s more, patient intake consumes a lot of your staff’s

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Doctor at her computer going over patients medical billing history.

Understanding the Different Types of Medical Billing Software 

Medical billing software can transform how a practice operates, but not all solutions are created equal. There are different types of medical billing software, each with its own pros and cons.  Choosing the ideal medical billing software for your unique practice is crucial. Your needs may define your choice, but

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