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Pathway to Success: The Benefits of Billing Software for Mental Health Practices

On Jun 29, 2019

Mental health practices are being increasingly utilized as the awareness and importance of mental health increases in today’s society.

For many mental health practices that are smaller, involving only a handful of staff, managing the increasing costs of operations as well as maintaining a healthy billing cycle can seem progressively overwhelming. Many mental health providers handle billing completely on their own, without any help. For this reason, it is critical that mental health providers utilize quality billing software. Billing software for mental health providers has the ability to streamline the billing process for mental health practices. Quality billing software for mental health helps providers improve their documentation, file clean-claims on time, track claims, efficiently check for prior authorization and improve revenue.  A vendor of billing software for mental health should help improve these areas of your practice.

Effects of Quality Billing Software for Mental Health

1) Specialty-specific

By utilizing billing software for mental health or that can easily integrate with an EHR/EMR that’s specialty specific, providers can document more efficiently without sacrificing quality. A one-size-fits-all software does not always provide the best clinical and financial workflows. Specialty-specific software ensures that mental health providers do not have to waste time sorting through information that does not pertain to them. Fit with your specialty-specific codes and documenting tools, providers can document in a way that makes sense to them. By increasing the accuracy and efficiency of their documentation, providers are able to submit claims more quickly and receive payments on time.

2) File Claims on Time

Not every payer allows for billing at the same time of the month. It is easy for a provider to lose track of which payers allow for mid-month versus end-of-month billing, causing them to fall behind and lose out on necessary payments. With a quality billing software for mental health practices, providers have the tools to track and differentiate between these payers and maximize their claims process, allowing for quick payments.

3) Prior-authorization

While not every insurance provider requires prior-authorization for visits, many do. This is especially true for patients who are coming in multiple times a month or a week or even need a more-involved treatment plan, prior-authorization is necessary. Quality billing software for mental health helps providers keep track of and checks for prior-authorizations so they can optimize their payments while protecting their patients.

4) Claims Tracking

While utilizing billing software helps a provider maintain a higher clean claims rate, if a claim is denied, there is a short window to correct the claim and resubmit it. Billing software for mental health helps the provider track the status of their claim to make sure they resubmit denied claims on time, never missing out on a payment. This also helps mental health providers to find a solution for patients who were denied due to a change in coverage or something similar. Code scrubbing edits and a built-in clearinghouse can help you proactively correct errors so you can reduce rejected claims and claims re-work.

5) Insurance Verification

Sometimes when a patient only comes in every so often, or the patient simply forgets, change in coverage needs to be updated before a visit is completed. Billing software helps to maintain updated patient billing information with insurance and eligibility verification before every visit, protecting your payment and securing the patient's visit.

Billing software for mental health providers offers specialty-specific coding and a way to efficiently document, track claims, ensure coverage, and protect your practice with sound billing practices. It's important to find a seamlessly integrated solution for your practice management and billing needs as a mental health practice provider. 

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Kennedy Kylander

By Kennedy Kylander

Kennedy Kylander is a Copywriter based out of Cincinnati, OH with nearly seven years experience in digital marketing. Her passion is helping a business achieve its goals by creating frequent, SEO-driven content that utilizes keyword strategies to increase quality website traffic and sales.
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