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System Requirements

The requirements for our medical billing solution are minimal. Just one of the ways we make your day a little easier.


Innovative Technology

CollaborateMD is available in 2 separate platforms. We strongly recommend our v10 browser-based application, which allows access from anywhere, at any time*.  No downloads or software installation is required.  v10 utilizes smart data caching to minimize the data transfer between the browser and CollaborateMD servers, delivering a fast and user-friendly experience.

CollaborateMD v9.6 utilizes the unique hybrid SaaS (Software as a Service) model that combines the convenience and flexibility of a browser-based application with the speed and power of a server-based program. A small client program must be downloaded and installed on a computer along with a version of Java.

                                                                                                                                                                                                  *As long as the minimum requirements below are met.


Minimum Requirements for CollaborateMD

CollaborateMD v10 Web Application 

Supported Browsers

  • Google Chrome - Latest  version
  • Firefox  (private browsing mode not supported) - Latest  version
  • Safari - Latest  version
  • Microsoft Edge - Latest  version

Recommended Hardware

  • 2 gigahertz (2GHz) or faster processor
  • Minimum of 4 GB of RAM 
  • 1280 x 720 screen resolution or higher

CollaborateMD v9.6 Desktop Application


Operating System: 64-bit Windows 10, Windows 8, Windows 7
CPU: 2.0ghz Intel Celeron or Pentium Dual Core or better
RAM: Minimum of 4GB
Display: 1024 x 768 resolution or higher
Free Disk Space: 250MB
Java Supported Versions
:  8 and 11 


Operating System:Mac OS X 10.8.3 or later with updates installed
CPU: 2.0ghz Intel Dual Core or better
RAM: Minimum of 4GB
Display: 1024 x 768 resolution or higher
Free Disk Space: 250MB
Java Supported Version:  8 only

Network Requirements for Both Versions

Internet Access: Minimum of High Speed DSL or Broadband that supports 3Mbps+ upload and 10Mbps+ download speeds. Satellite ISP not supported.
Latency Test Average: < 100 ms.

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