This Accounting Agreement outlines both parties responsibilities for invoicing and payment of fees incurred under the Customer Service Agreement (“CSA”), whether for use of the Licensed Software or receipt of Services, as both are defined in the CSA. CollaborateMD (“CMD”) reserves the right to update or modify this agreement periodically to ensure consistency with the CSA, to promote operational efficiency or otherwise. Continued use by Customer or any end user accessing the Licensed Software under or through Customer’s account shall constitute acceptance of the terms of the CSA and this Agreement.
|Monthly Invoices are billed in arrears. Monthly Invoices are generated on the first (1st) business day of the month for the previous month’s use & transactions.|
All accounts are
Auto-Debit Policy, Late & Suspension Fees
|Keep the Payment Profile up to date at all times. Auto-Debit is due on the 5th, Late and Suspended on the 6th.|
|Minimum Charge: There is a minimum monthly charge based on the subscription level selected during signup.|
|CMD stands behinds our product 100%. You may request Refunds/Credits within the software and if approved we apply to your next month’s invoice. Customer’s licenses are non-transferable.|
|Customer may terminate the account by an electronic request within the CMD system, executed by an authorized representative, stating the reason for termination.|
|All users are required to verify their call-in-pin when contacting us for assistance.|
Important: All users will be required to verify their call-in PIN when contacting us for assistance.