Automated Patient Statements
You will be able to select from three different duplex, full color templates based on their preference, upload their company logo, specify payment methods and create custom messages that will appear throughout your automated patient statements.
Interface tracking now handles searching on more fields (received date(s), claim date of service, appointment date, message result(s) and so on) and allows you to easily troubleshoot and mark claims as fixed or even reprocess them directly from within the application.
Users sometimes cannot update a patient record due to it already being in use by another user. To avoid this scenario, enhancements were made to our patient lock logic to allow greater flexibility when posting payments, or editing/creating claims.
Claim Attachments allow you to streamline and expedite your Worker’s Compensation and Property & Casualty claims. Users will be able to attach supporting documentation before submitting claims electronically for adjudication.
Print Claim Preview
Now, preview a single claim, directly from the Claim Section, to easily view before you print or send to payers. This will save you time instead of only being able to preview from Batch Printing.
Institutional Claim Defaults
You can now default your common institutional claim options such as Type of Bill, Admission Type, Admission Source and Patient Status. This will help eliminate data entry mistakes and improve user efficiency.
Resubmit Claim Options
When marking a claim as “Error Fixed”, users will now be prompted to resubmit the claim. If applicable, this will save time and cut down on common claim re-submission mistakes.
Payer Agreement Registration
Additional search filters have been added to the “Look Up” tab to help you find submitted agreements. To enhance the usability of the registration tab, we’ve made a few navigational improvements to assist when completing payer agreements.