Medical Practice Pricing

Monthly pricing per rendering/attending provider.
Discounts available for additional medical providers with
low claim volume* and large organizations.

Create your Own Package with Value Packed Add-Ons

Monthly pricing per rendering/attending provider.
Discounts available for additional medical providers with
low claim volume* and large organizations.

Address Correction

CollaborateMD updates the Address Verification information based on the USPS database(s). Address Verification will help improve address quality for more efficient delivery of statements and other mailed items. This service will allow users to identify bad addresses, highlight the address & correct the address in real-time with one click.

Costs: $0.05 Each Address Correction

Patient Text Notifications

CollaborateMD understands every successful business is dependent on strong communications. We have created several new communication tools for your CollaborateMD account, as well as new custom communications for your patients.

Costs: $0.05 Per Notification

Text or Phone Appointment Reminders

Appointment Reminders are integrated within CollaborateMD & the Appointment Scheduling system. This service can be used to contact patients for appointment reminders, lab results, & annual appointment reminders. Customize your office message, and let patients choose how they wish to be contacted – phone or secure text message.

Costs: $0.05 Text Reminder & $0.15 Phone Reminders

Enhanced User Print Statements

Fully customizable color statements offer a professional look and feel that aligns with our Automated Statements, and FHMA Patient-Friendly Billing guidelines.  Customizable headers, content, icons, background color, page numbers, font, show payment stub or hide, enter custom URLs, logos, and preview how charges breakdowns and appear, before printing.

Costs: $0.25 Per Patient/Per Month

Paper Claims

Paper Claims, sent by CollaborateMD services, result in quicker payments from the payer & saves on costs for printing, sorting, addressing, and mailing. We handle all of that for you, resulting in significant savings.

Costs: $0.70 Per Paper Claim Page

Patient Statements

Electronic Patient Statements has CollaborateMD automatically generate and send daily or monthly statements while you save the costs of labor & fees associated with mailing. Each statement can then be successfully tracked inside CollaborateMD.

Costs: $0.82* each statement.  *Errored statements reduced to $0.25.

Electronic Claim Attachments

By enabling electronic submission, you can use one solution for these specialty claims and bypass the effort and expense of paper processing. This Relay Health Assurance Claim Attachment User Guide should be referenced to enable, configure, process claims, follow up, and disable the services included with the Claim Attachment feature. There are two methods to choose from Direct Upload and Faxing.

Costs: $1.00 Per Claim Attachments

Data Conversions

Import patient demographics, payers, codes, referring providers, facilities, & sometimes scheduling information from your old software into your new CollaborateMD account. All that is required from you is a CSV data file for our Development Team to review. Estimated pricing for data conversions is delivered after reviewing of the file & based on time to import.
Costs: Requires Custom Quote

Document Imaging & Storage

Streamline your office with greater efficiency and reclaim full control over organizing files, customizing folders, and attaching documents directly to Patients, Claims, and Payments. Easily retrieve and view documents regardless of the location they were scanned in streamlining your office for great efficiency.

Costs: $25.00 for the 1st GB, and $10 Per Extra GB

CollaborateMD Monthly Pricing Details:

• The monthly minimum for Medical Practices is the price of the selected plan. 
• Your account set-up includes one (1) tax ID. Any additional Tax ID Add-ons are $99 each.
• The monthly provider fee will be charged for one (1) active rendering/attending provider, per customer in your account, and covers software usage, maintenance and standard support. Any additional active providers in the same customer will be charged per the following Low Volume Discounts*:
  • Full Provider Fee: >= 75 Total Claims ( Electronic + Paper + [User Print * .5] )
  • Half Provider Fee: 6 - 74 Total Claims ( Electronic + Paper + [User Print * .5] )
  • Minor Provider Fee: 1 - 5 Total Claims ( Electronic + Paper + [User Print * .5] )
    • If the additional active provider in the same customer/practice submits five or fewer claims per month to the clearinghouse, that provider will be assessed the minor monthly fee of $25 per provider.
    • *User Print Claims will be counted as ½ transactions.