Updating your current CMD v8.4.0 will also require you to update to a newer version of Java. This is easily accomplished by clicking on the “Update Java VM” button located on the main log in panel. Attempting to log in to v8.4.0 without the required version of Java will result in a warning message which in turn will automatically launch the Java update wizard for you.
Please note that if you are a Windows Vista or Windows 7 user and receive a warning message similar to, "You do not have privileges to update the program" when launching the program, you will need to start the program as an Administrator. To do this, close CollaborateMD, right click the CollaborateMD icon located on your desktop and select "Run as Administrator" from the pull down menu.
Should you have any questions or need help upgrading to CMD v8.4.0, please contact Client Services at (888) 348.8457, Option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.