Update: This issue has been resolved. All impacted reports have been received and processed.
Original Notice Sent 05/09/2013:
The following payers are experiencing issues affecting Institutional and Professional 5010 999 and 277 report generation for claims submitted on 05/08/2013.
CPID 1930 Amerihealth New Jersey/Delaware - HMO
CPID 2684 Amerihealth Delaware - PPO
CPID 2781 Pennsylvania Independence Blue Cross
CPID 3557 Pennsylvania Independence Amerihealth HMO
CPID 3558 Pennsylvania Independence Amerihealth New Jersey PPO
CPID 3559 Keystone East HMO
CPID 3560 Pennsylvania Independence Blue Cross
CPID 4715 Amerihealth Delaware - PPO
CPID 4716 Amerihealth New Jersey - PPO
CPID 7417 Keystone East HMO
The clearinghouse is working diligently with the payer to resolve the issue and ensure reports are received. Please be aware of delays in the report for claims submitted during the timeframe above.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
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Give us a call at 877.480.6517 for more information.