Update: The issue below also impacts the following payers:
CPID 3177 State Fund Mutual Insurance (WC,PC,AUTO)
CPID 5443 Molina Healthcare of Michigan
CPID 2286 Molina Healthcare of Ohio
CPID 1863 Molina Healthcare of Washington
CPID 4226 Molina Healthcare of Texas
CPID 3848 Molina Healthcare of New Mexico
CPID 1423 Molina Healthcare of California
CPID 1832 State Employee Benefit Program
CPID 4452 Preferred Health Professionals (PHP Kansas City)
CPID 5431 Community Choice of Michigan
CPID 1712 Health Services Management
CPID 2256 First Choice of the Midwest (PPO)
CPID 3451 Interwest Health (Acceptius Gateway payer)
CPID 3255 Joplin Claims
Original Notice Sent 03/18/2013:
Due to a system issue, a delay occurred in the transmission to the following payers from RelayHealth on 03/14/2013:
CPID 4425 District of Columbia Medicaid
CPID 2488 Illinois Medicaid
CPID 5508 Illinois Medicaid
CPID 1563 Illinois Medicaid
CPID 1405 Illinois Medicaid
CPID 1727 CareCore Oxford Radiology
CPID 2835 CareCore Aetna Radiology
CPID 3894 CareCore National
CPID 4870 CareCore National Well Care Health Plan
CPID 4960 CareCore Aetna Radiology
CPID 4964 CareCore Oxford Radiology
CPID 6227 Allied Benefits Mercy Hospital
CPID 4476 Connecticut Medicaid
CPID 3599 First Administrators, Inc.
CPID 1494 Georgia Medicaid
CPID 1518 Hawaii Blue Cross
CPID 1555 Hawaii Quest
CPID 1639 Martin's Point Health Care USFHP/Generations Advantage
CPID 5701 Martin's Point Health Care USFHP/Generations Advantage
CPID 2910 UHA University Health Alliance - HI
CPID 3210 UHA University Health Alliance - HI
A resolution has been implemented and the claims were transmitted to the payers on 03/14/2013 after the payer's daily cut off.
This delay has affected claims released to the clearinghouse between 1:00 PM CT on 03/13/2013 and 10:00 PMCT on 03/14/2013.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.