Update: This issue has been resolved and all affected ERA has been received and processed.
Original Notice Sent April 13, 2012:
Due to a payer processing issue, there has been a delay in Professional and Institutional Electronic Remittance Advice (ERA) for the following payers for check dates March 20, 2012 to present:
Tufts Health Plan (CPID 2438 and 8504)
The clearinghouse is working with the payer to receive all outstanding ERA files as quickly as possible. Additional updates will be forwarded as more information becomes available.
Please be aware of a delay in the delivery of ERA files for check dates March 20, 2012 to present.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
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