The clearinghouse will be performing system maintenance on Sunday, 08/18/2013 beginning at 1:00 PM ET and ending at 6:00 PM ET. During this time frame, claims, eligibility, claims status, and address/credit transaction processing will be delayed. Reports and Electronic Remittance Advice (ERA) will not be delivered. Also, Collaboration Compass, including Support and Audit Tools and Payer Agreements Library, will not be available.
Please continue to send transactions during the maintenance time. Transactions will be held at the clearinghouse and processed once maintenance is complete.
Action Required: Please be aware of the maintenance time frame above.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.