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Payers listed below are experiencing issues affecting Institutional and Professional 5010 999 and 277 report generation for claims submitted from 06/11/2012 to present. The clearinghouse is working diligently with the payer to resolve the issue and ensure reports are received.

The payers affected are listed below:
CPID 6405 CIGNA Health Plans
CPID 4509 CIGNA Health Plans
CPID 1841 CIGNA Behavioral Health
CPID 5943 CIGNA Behavioral Health
CPID 2595 CIGNA Healthcare for Seniors
CPID 5436 CIGNA Healthcare for Seniors

Further notification will be provided as additional information becomes available.

Please be aware of delays in the 999 and 277 reports for claims submitted on dates above.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.


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