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Reminder: PaySpan began administering electronic remittances effective 08/12/2013 for CPIDs 8504 and 2438 Tufts Health Plan. If you previously received Tufts Health Plan electronic remittances and have not enrolled with PaySpan, please do so as soon as possible to continue receiving the remittances.

Original Notice Sent 08/08/2013:
The clearinghouse has been informed that PaySpan will begin administering electronic remittances for Tufts Health Plan effective 08/12/2013. Providers should register online with PaySpan as well as on the clearinghouse Payer Agreement Library (PAL) on Collaboration Compass. All providers must complete registration prior to 08/12/2013 to avoid disruption with electronic remittances.

To obtain your registration code, please contact PaySpan at 877-331-7154, option 1, or providersupport@payspanhealth.com. For the clearinghouse to retrieve the remittances on your behalf, you must grant the clearinghouse access to your account.

Payers affected are:
• CPID 2438 Tufts Health Plan
• CPID 8504 Tufts Health Plan
Electronic Funds Transfer (EFT) is available but not required. Please contact PaySpan for information about EFT.

Action Required: Please register with PaySpan and on the Payer Agreement Library before 08/12/2013 to avoid disruption with electronic remittances.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.