Update: The payer has resolved the issue and processed all the affected claim files.
Original Notice Sent October 26, 2011:
Institutional Electronic Remittance Advice (ERA) for CPID 5533 Kentucky Medicare and 3507 Ohio Medicare for check dates of October 20, 2011 to present are delayed due to unavailability of the files at the payer. We are working with the payer to receive all outstanding ERA files as quickly as possible.
: Please be aware of a delay in the delivery of ERA files for the check dates of October 20, 2011 to present.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
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