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NPI Rejection
From March 20-30, 2012, professional claims for Horizon Blue Shield New Jersey (CPID 2414) may have received the following rejection message on the Payer Claim Data Report (SR) due to an intermediary processing issue:

FACILITY NPI: REQUIRED; PAYER HAS MANDATED USE OF NPI

This issue has been resolved and the intermediary will complete resubmission of the impacted claims today, April 09, 2012.

Service Line Reference Number Rejection
From March 28-April 3, 2012, professional claims for Horizon Blue Shield New Jersey (CPID 2414) may have received the following rejection message on the Payer Claim Data Report (SR) due to an intermediary processing issue:

CLAIM REJECTED (11) SERVICE LINE REFERENCE NUMBER: INVALID; SERVICE LINE REFERENCE NUMBER INVALID FOR PAYER

This issue has been resolved and the intermediary will complete resubmission of the impacted claims by April 13, 2012.

If you have an questions, please contact Client Services at 1-888-348-8457, option 2.