Providers may be experiencing missing Professional Electronic Remittance Advice (ERA) for the following payer, due to a payer processing issue:
CPID 1445 Indiana Medicare
The payer has acknowledged a provider set-up issue that is impacting the delivery of ERA. The payer will review and correct setups for all providers that the clearinghouse identifies as experiencing issues with missing ERA. The payer will only recreate ERA for check examples that have been reported to the clearinghouse as missing.
Action Required: Please contact CollaborateMD to report all missing ERA for this payer. Please include the check date, check number, check amount, PTAN, and NPI for all missing ERA.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
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