Due to a processing issue, both Professional and Institutional claims for the payers listed below may have received the following invalid error messages on the Payor Claim Data Report (SR), Payor Claim Data Rejection Report (SE) and Payor Report Data File (SF):
•Reject Code: A3:21:40
•ACK,RETURND AS UNPRCESSBLE CLM- CLM,ENCNTER BEEN REJECTD AND NOT ENTERD INTO ADJUDICATION SYS.: MISSING OR INVALID INFORMATION:RECEIVER
•H11202 INCOMPLETE INTERCHANGE
•H11205 INCOMPLETE FUNCTIONAL GROUP
•H11203 TRANSACTION SET TRAILER MISSING
This issue began on 10/03/2013 and was resolved by the clearinghouse on 10/03/2013. Claims will not need to be resubmitted, as these invalid messages may be disregarded.
The clearinghouse apologizes for any inconvenience.
•Click this link for a list of payers
Please be aware of the invalid error message.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.