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CollaborateMD has been notified that MICHIGAN BLUE CROSS BLUE SHIELD (MIBCSI & MIBCSP) is returning ‘Invalid/Missing Patient ID’ or ‘Invalid/Missing Subscriber/Insured Name’ for patient’s that have multiple group numbers. Until the issue is resolved, the clearinghouse recommends submitting the group number, including the suffix number (State of Michigan suffix number is 101) on eligibility requests. The payer is working to resolve this issue as soon as possible.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

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