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Due to a payer processing issue, there has been a delay in some of the Professional and Institutional Electronic Remittance Advice (ERA) for the following payers for file date 05/26/2013:

• CPID 1841 Cigna Behavioral Health
• CPID 2595 Cigna Healthcare for Seniors
• CPID 4509 Cigna Health Plans
• CPID 4516 Cigna Select
• CPID 5436 Cigna Healthcare for Seniors
• CPID 5943 Cigna Behavioral Health
• CPID 6405 Cigna Health Plans
• CPID 6408 Cigna Select

The estimated completion date for transmission of these files is May 30, 2013. Additional updates will be forwarded as more information becomes available.

Please be aware of a delay in the delivery of ERA for file dates above.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

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