CollaborateMD is pleased to announce the availability of our 8.4.1 version. This new release is now available for you to download! Prior to updating to version 8.4.1, please take a moment to watch the
new release overview video of v8.4.1 which discusses the enhanced claim analysis capabilities in the new version along with other new features.
To download 8.4.1, go to the System Section of the CollaborateMD program and click on the "Update Program" button. Next, you will follow the instructions in the Update Wizard to correctly install 8.4.1. Users upgrading from version 8.3.7 of CollaborateMD will be required to update their version of Java as well. This can be completed through the application by clicking on the “Update Java VM” button on the main log in screen. Attempting to log in to version 8.4.1 without the required version of Java
will result in a warning message and automatically launch the Java update wizard. Users upgrading from version 8.4.0 will not be required to update their version of Java.
If you are a Windows Vista or Windows 7 user and receive a warning message similar to, “You do not have privileges to update the program" when updating to 8.4.1, you will need to start the program as an Administrator. To do this, close CollaborateMD, right click the CollaborateMD icon located on your desktop and select "Run as Administrator” in the pull down menu.
If you have any issues updating to 8.4.1, please contact our knowledgeable Client Services Representatives @ 1-888-348-8457 and select option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier. Give us a call at 877.480.6517 for more information.