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CMD Users,

Please be aware that CollaborateMD v8.4 has reached its end of life (EOL) and will be removed from service on Tuesday, February 5th 2013 , at 11 pm Eastern Daylight Time (EDT). Users currently on v8.4 should immediately upgrade to our latest release, version 8.5 before 11 pm EDT on February 5 to avoid any business interruptions associated with the discontinuation of v8.4.

Our v8.5 release introduces our newest enhancement, the Central Business Intelligence (CBI) Reporting Capability along with other enhancements in: batch patient eligibility, expanded alert management, enhancement patient receipts, and two dozen user requested innovative ideas from CMD’s crowd sourcing platform.

Prior to updating to version 8.5, you are encouraged to review the release notes and recorded webinars located on our training website. In addition, you will find highlights and overview videos complimenting the v8.5 release.

It's easy to upgrade! You can simply follow the step by step instructions found in our solutions database on the Self Service Portal -- just search “How do I update to the most recent Version of CollaborateMD?

Please note that if you are a Windows Vista or Windows 7 user and receive a warning message similar to “You do not have privileges to update the program" when launching the program, you will need to start the program as an Administrator. To do this, close CollaborateMD, right click the CollaborateMD icon located on your desktop and select "Run as Administrator” in the pull down menu. The step by step instructions can be found in our solutions database on the Self Service Portal -- just search: “I am using Windows Vista and I am having trouble updating my program. Why?

If you have any questions or need help migrating to CollaborateMD v8.5, please contact Client Services at (888) 348-8457 option 2.

Thank you,

Your CollaborateMD Team

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