Professional and Institutional 5010 Claims for Molina Healthcare may have received an invalid error message on the Payer Claim Data Report (SR) due to a payer processing issue:
A3:153 Acknowledgement/Returned as unprocessable claim - The claim/encounter has been rejected and has not been entered into the adjudication system.:Entitys ID number. Note: This code requires use of an Entity Code.: Entity Subscriber (A3:153:HK) (A3:153:HK)
This issue began on December 28, 2011 and was resolved by Molina Healthcare on January 31, 2012. All claims receiving this invalid error message will be processed by the payer. Molina Healthcare apologizes for any inconvenience.
The payers affected are listed below:
CPID 1423 Molina Healthcare of Michigan
CPID 5443 Molina Healthcare of Michigan
CPID 3848 Molina Healthcare of New Mexico
CPID 2286 Molina Healthcare of Ohio
CPID 4226 Molina Healthcare of Texas
CPID 1863 Molina Healthcare of Washington
Please be aware of these invalid claim payer rejection messages.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
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