CIGNA is currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer's resolution plan, we recommend that you hold all eligibility transactions for this payer until this issue is resolved. The payer is working to restore service as quickly as possible.
Action Required: Please hold all eligibility transactions for this payer until this issue is resolved.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.