CollaborateMD Donates on Behalf of Employees; Matches Donations
ORLANDO, FL. – December 14, 2009 – CollaborateMD, a leading provider of hybrid SaaS practice management and medical billing software for physician offices and third-party billing services, today completed their 2009 employee-supported philanthropic contributions campaign. Since CollaborateMD Founder and CEO Douglas Kegler led the charge this past October to introduce the program, his company has worked to spread awareness, donate personal funds, and volunteer for one of the many charities CollaborateMD supports.
Kegler has long supported many charities, including American Forests, with whom CollaborateMD partnered in Q1 2008 to launch the “Plant a Tree – Go ASP” program. Other annual contributions have included UMCOR, St. Jude Cancer Research, Covenant House, Habitat for Humanity, and Junior Achievement of Central Florida. More recently, CollaborateMD became a gold sponsor of the March of Dimes Signature Chefs Auction in Orlando, Florida.
The list of philanthropic organizations to which CollaborateMD donates has grown greatly since the beginning of Q4, at which time Kegler committed to make a donation on behalf of every single employee to the charity of that employee’s choice. In addition to the already established list of organizations above, newly supported charities include Rock Pink, Michael J. Fox Foundation for Parkinson’s Research, Orlando Sentinel Family Fund Holiday Campaign, Susan G. Komen for the Cure®, Cross Point Church, National Center for Missing & Exploited Children, Walk Now for Autism Speaks, Z88.3 FM, Ronald McDonald House Charities, and Beta Center. In addition to the individual donation, CollaborateMD offered 100% matching for all employee contributions.
The total amount of 2009 employee-supported philanthropic contributions campaign donations exceeded $10,000, which represents only a fraction of the total donations made by CollaborateMD for the year.
About CollaborateMD
CollaborateMD has been helping medical practices and billing services optimize clinical and financial workflow for increased revenue and net profit improvement since 1999. Serving thousands of providers nationwide, CollaborateMD offers the healthcare industry a HIPAA-compliant, 100% Java, hybrid SaaS practice management and medical billing software application, which easily integrates with several leading EHR and laboratory solutions, and offers ePrescribing and secure patient-to-provider communications. For more information, visit CollaborateMD.com, Blog.CollaborateMD.com, or call 888.348.8457.

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Happy Holidays!
Last month, our eBlurb posed the question, "How are you going to further optimize every activity to be most productive?" We have heard from some of you who are trying out new CollaborateMD services, and others of you who are learning to more strongly utilize the features you already have.
The consistent clue we keep getting from our users is that they are working toward leveraging their strengths to more sharply attack their problems, and we commend them for it! Of course, we get our kicks out of helping you define those problems and determine–then execute–a course of action that is sure to garner measurable results. We have even offered a complimentary analysis of customer accounts to provide additional value, so be sure to contact us if you’re interested in this service.
Now…on to the blog! If you aren’t a subscriber, here is what you missed in November:
CollaborateMD.com Gets a Makeover
This month, we launched a refreshed version of our site and have listed the most notable changes on the blog, such as the new pages for events, conferences, careers, service partners, industry partners, affiliates, associations, and users… (more info)
Save the Date for Conference 2010!
We have officially secured the dates and location for our next annual user conference. Mark your calendars and get ready for another incredible event… (more info)
A Very Thankful Thanksgiving Post
This article gives our readers a little insight into the holiday festivities happening around our office and in the homes of our team members. Read what many of our employees have to say about the things for which they are most grateful… (more info)
Reimbursable H1N1 webVisits Announced
We are spreading a little health news in addition to holiday cheer around here. This post announces a new way to keep infected patients away from healthy patients, improve overall patient care, and even bring in revenue to providers… (more info)
Helping you stay connected,
The CollaborateMD Bloggers
p.s. Blog subscribers often receive special offers first! If you haven’t subscribed yet, you can set yourself up for success here.
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We have nearly 100 fans on Facebook, and would like to invite YOU to become one (that is, if you aren’t already connected with us on this social media platform) so that you can get the latest updates, industry news articles, and even advanced opportunities offered to our social media network. Be the FIRST to know what’s going on in our industry and at CollaborateMD by becoming a Facebook Fan!

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Who turned out the lights?!
Now that Daylight Saving Time has officially ended, you have probably noticed it’s a little darker outside as you head home from a day at the office, right? So the big question is this: what are you going to do to squeeze every single minute of daylight out of each day? How are you going to further optimize every activity to be most productive?
While we can’t provide you with an extra hour of daylight (at least not yet — though that has been submitted as an enhancement request and our engineers are generally up to any challenge), this month, the CollaborateMD team launched our biggest suite of optimization tools to-date: version 8.3. Consider it a little ray of light that shines on opportunities for greater efficiency, more streamlined processes, fewer rejected and denied claims, and improved net profit.
And that’s not all we did this month! Check out this month’s most popular blog posts to see where we’ve been and what we’ve been up to. (Don’t be shy! Leave us a comment to tell us what’s on your mind.)
Customer Service Week
October had an entire week dedicated to our favorite people: our users! Our client services department hosted daily activities designed to boost our knowledge, skills, and abilities and help us better serve our customers’ needs… (more info)
8.3 Goes Live!
With the release of our latest update, 8.3.0, we introduced review services with high-level claim scrubbing, custom labels and superbills, enhanced scheduler tools, appointment confirmation, and the CollaborateMD User Portal… (more info)
CollaborateMD Supports March of Dimes!
Taking the phrase "Go big or go home" to heart, we went big (as a gold sponsor for the Signature Chefs Auction) and we went home even bigger (by at least a couple belt notches)! Though we sampled food from the best chefs in town, our hearts went home bigger than our bellies as we learned about this great organization and what far-reaching effects it has on both a local and national level… (more info)
Award of Excellence for Employee Value
Workforce Central Florida recognized CollaborateMD and presented us with an award of excellence. We couldn’t be more proud or more appreciative of this honor, and we sure know who to thank for it… (more info)
Helping you stay connected,
The CollaborateMD Bloggers
p.s. Blog subscribers often receive special offers first! If you haven’t subscribed yet, you can set yourself up for success here.
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Email: Sales@CollaborateMD.com
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Release 8.3 is now available to all users. To obtain the release, please click the “Update Program” button in the application and follow the instructions in the update wizard.
For information regarding new features and functionality, please check out the following:
8.3 Release Notes
8.3 New Features
8.3 Press Release
Three-month Beta Period Exceeds User Expectations
ORLANDO, FL. – October 21, 2009 – CollaborateMD, a leading provider of hybrid SaaS practice management and medical billing software for physician offices and third-party billing services, today rolled out the stable release of 8.3, an update that remained in beta for the past three months while users were encouraged to test and report their experiences.
In addition to stringent internal testing by CollaborateMD’s quality assurance department, feedback was collected from customers via the newly launched user portal forums which enables users to gather together, share ideas, collaborate on issues, promote product innovation, and increase awareness and understanding of product features. Responses were carefully monitored by the production and development teams, and necessary changes were quickly made.
“After such a successful beta launch,” commented Patrick Mann, CollaborateMD vice president of engineering, “we have been anticipating a smooth, highly controlled release of 8.3. As our production and support teams oversee this roll-out, our software engineers are already hard at work on future releases.”
As a benefit of CollaborateMD’s hybrid SaaS platform, customers are able to control version updates in order to maintain operational stability. Upon installing the newest version, which is available at no additional cost, users can easily migrate their operations from one version to the next with minimal interruption to their daily workflow.
The 8.3 release contains significant upgrades to existing service offerings and includes key features such as review services with high-level claim scrubbing, custom labels and superbills, enhanced scheduler tools, appointment confirmation, and the CollaborateMD User Portal.
About CollaborateMD
CollaborateMD has been helping medical practices and billing services optimize clinical and financial workflow for increased revenue and net profit improvement since 1999. Serving thousands of providers nationwide, CollaborateMD offers the healthcare industry a HIPAA-compliant, 100% Java, hybrid SaaS practice management and medical billing software application, which easily integrates with several leading EHR and laboratory solutions, and offers ePrescribing and secure patient-to-provider communications. For more information, visit CollaborateMD.com, Blog.CollaborateMD.com, or call 888.348.8457.
If you are experiencing connection issues due to the recent data center move, here is an article that can assist you in diagnosing and repairing the problem.
http://www.collaboratemd.com/ConnectionIssues.htm
==ATTENTION USERS==
On Saturday, October 10, CollaborateMD will be unavailable between the hours of 11PM and 3AM EST for scheduled system maintenance. During this maintenance window we will be bringing online our new primary data center. In order to facilitate this transition, all CollaborateMD users will be required to download a maintenance update. This update should occur automatically when you start your software on/after October 11th. If your software does not update or you experience connectivity problems, please contact your CollaborateMD support representative.

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It’s Officially Fall!
We felt our first cool breeze in Orlando yesterday, and it couldn’t have come at a better time. Our team has been busy traveling this month — we hit Phoenix and Las Vegas for some incredible conferences — so we were hoping to bring back some better weather; a much-needed reprieve from the sweltering heat of Florida.
But as our weather is cooling down, our Referral Program is heating back up! We have re-launched this opportunity to give our customers the chance to start earning additional money simply for sharing their experiences with industry colleagues. Check out the hot details below, as well as some cool info on our recent travels and latest accolade for business growth.
Referral Program Re-Launch
In case you haven’t heard, we have awarded $20,000 to our customers, partners, and affiliates who have successfully referred a friend to CollaborateMD! Become one of the many money-makers and start earning money yourself… (more info)
PAHCOM’s 21st Annual Conference Wrap-up!
As a proud PAHCOM corporate member since March 2002, we remain dedicated to supporting the growth of this organization and its members’ success within the ever-changing healthcare industry. To that end, we have a special offer for all PAHCOM members… (more info)
CollaborateMD is a Golden 100 Winner!
CollaborateMD not only made its local Business Journal list debut, but was also honored as a "Fast-Track Five" winner for being one of the five fastest-growing companies in central Florida. Check out what CollaborateMD Founder & CEO Douglas Kegler had to say about this past year… (more info)
Conference Feedback: HBMA
The Healthcare Billing and Management Association (HBMA) Annual Fall Conference was awesome. Hear from two CollaborateMD team members as they describe their experiences and share insights about this annual industry event… (more info)
Helping you stay connected,
Your CollaborateMD Team
p.s. Blog subscribers often receive special offers first! If you haven’t subscribed yet, you can set yourself up for success here.
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In case you missed our Tweet, we thought our CollaborateMD users may have interest in attending a complimentary webinar — brought to you by the American Medical Association – entitled, “Physicians: Prepare for the 2009 H1N1 flu,” scheduled for Tuesday, September 22nd, at 7pm CDT.
1,000 registrants will be able to attend the webinar to hear from Dr. Anthony Fiore, who has worked at the CDC since 1995 and is a captain in the Commissioned Corps of the Public Health Service, and Dr. Raymond A. Strikas, the coordinator for NVPO and DHHS for revising the United States National Vaccine Plan.
For additional details, and to register for this complimentary AMA webinar, click here.
Don’t miss out on important industry news, special offers, and pertinent updates on the ever-changing healthcare industry! Follow CollaborateMD on Twitter, Become our Fan on Facebook, and Subscribe to our Blog to stay in the healthcare loop.
Dear Users,
Now that we have a few months of beta under our belts, I would like to take a moment to provide an update on the progress we’ve been making with 8.3. To start, I ask you all to join me in expressing appreciation to all users currently working in beta mode. It’s the utilization, testing, and feedback these users provide which drastically shortens a release cycle and improves the overall performance of each new version we offer. We couldn’t do it without our beta testers.
Secondly, to those currently on 8.3 beta, keep the feedback coming! The majority of all reported issues have been resolved, and we are on – if not ahead of – schedule to complete all beta testing and officially launch 8.3 this fall. As is expected with a beta release, as more of you have installed 8.3, you’ve enabled our QA and development teams to discover hidden performance issues, which we strive to correct in real-time, whenever possible.
Our team will continue monitoring the portal forums to uncover and correct new issues as they arise. We greatly appreciate this opportunity to serve you, and look forward to a successful “fully loaded” 8.3 launch in the coming weeks!
Best Regards,
Patrick Mann
Vice President of Engineering
CollaborateMD

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Remember last month when we promised an exciting announcement would be made in August? Well, we actually had not one, not two, but THREE surprises to share! We kicked off the month with our own internal awards, then received great recognition for our fast growth and employee-centric philosophy, and we wrapped up the month by giving back to our customers and our community. It really couldn’t have been a better month. Check out the highlights below, and please visit the blog to post a comment and share your thoughts on your favorite posts from August.
CollaborateMD Q2 Awards
Please join us in congratulating the two newest additions to the prestigious CollaborateMD Employee of the Quarter Hall of Fame: Karen Akeung, Accounting and
Tanya Ortiz, Implementation Specialist… (more info)
CollaborateMD: A Top 100 Company for Working Families!
We are so thrilled to be recognized by the Orlando Sentinel as offering a great environment in which to work. In this post, we also talk about our second annual family picnic. Be sure to check out the pictures of CollaborateMD team members hard at work play!… (more info)
Movin’ On Up…The Inc. 5000 List
This year, we moved up 48 spots, landing at number 1,125! While we couldn’t be more excited about these achievements, we’re skipping the usual pomp and circumstance to cut right to the good stuff: what’s it in for YOU?… (more info)
Plant a(nother) Tree by Going ASP (again)
We kicked off this program last March (2008) by donating the funds needed to purchase 3,000 trees (one for each active CollaborateMD user at the time) to American Forests. This year, we are upping the ante! 3,500 trees will be purchased to help offset our estimated annual carbon dioxide output… (more info)
Discounts Offered for HBMA & PAHCOM Members
VP of Sales Eric Rosselot, our newest blog contributor, shares some information about two associations with whom we work closely to add more value for our customers and for the healthcare industry as a whole. Check out the special offer, valid through year’s end… (more info)
Helping you stay connected,
Your CollaborateMD Team
p.s. Check out our Contributors page to learn more about our newest blog author!
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Email: Sales@CollaborateMD.com
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Healthcare Company Partners with American Forests for “Plant a Tree” Program
WASHINGTON, DC. & ORLANDO, FL. – August 26, 2009 – CollaborateMD, a leading provider of hybrid SaaS practice management and medical billing software for physician offices and third-party billing services, has recommitted to their “Plant a Tree by Going ASP” program. The program is being conducted in cooperation with American Forests, the nation’s oldest nonprofit citizen’s conservation organization.
CollaborateMD kicked off the program in March 2008 by donating the funds needed to purchase 3,000 trees—one for each active user on its system at the time—to American Forests. This year, as contributions remain contingent on the Company’s new customer acquisitions, 3,500 trees will be purchased to help offset their estimated carbon dioxide output per annum.
“Our Internet-based, hybrid SaaS solution helps to reduce carbon emissions by offering an environmentally safe alternative to server-based applications,” commented Douglas Kegler, CollaborateMD president and CEO. “Planting trees to provide an effective means for absorbing and storing the carbon we emit is the next logical step in protecting and preserving our environment for future generations.”
Since 1875, American Forests has been working to protect, restore and enhance the natural resource of trees and forests, planting trees in over 500 projects that span every state in the U.S. as well as 21 countries worldwide. Every dollar donated will pay to plant one tree in one of the many projects American Forests has underway and will help the organization reach its goal to plant 100 million trees by 2020. For more information on American Forests or to donate, visit www.americanforests.org.
About CollaborateMD
CollaborateMD has been helping medical practices and billing services optimize clinical and financial workflow for increased revenue and net profit improvement since 1999. Serving thousands of providers nationwide, CollaborateMD offers the healthcare industry a HIPAA-compliant, 100% Java, hybrid SaaS practice management and medical billing software application, which easily integrates with several leading EHR and laboratory solutions, and offers ePrescribing and secure patient-to-provider communications. For more information, visit CollaborateMD.com, Blog.CollaborateMD.com, or call 888.348.8457.
Medical Billing Software Provider Moves Up 48 Positions in 2009 with 280% Revenue Growth
NEW YORK, NY. & ORLANDO, FL. – August 13, 2009 – Inc. Magazine today ranked CollaborateMD, a leading provider of hybrid SaaS practice management and medical billing software for physician offices and third-party billing services, No. 1125 on its annual ranking of the 5,000 fastest-growing private companies in the country. The 2009 list, which ranks CollaborateMD as 77th out of over 300 health industry companies nationwide, represents the most comprehensive look at America’s independent-minded entrepreneurs.
Ranked as 4th out of 26 health companies in Florida, and recently awarded as a Top 100 Company for Working Families by the Orlando Sentinel, CollaborateMD has a notable presence in the southeast US where they are headquartered. Serving nearly 4,000 providers across all 50 states, their growth continues nationwide. Utilizing their proprietary hybrid Software as a Service (SaaS) model, CollaborateMD perpetuates this growth by offering a unique solution that is faster and more efficient than a browser-based program, and yet more flexible than a stand-alone, locally run application.
The Inc. 5000 is ranked according to percentage revenue growth from 2005 through 2008. To qualify, companies must be U.S.-based, privately held, for profit, and independent, with 2005 revenue totaling at least $200,000 and 2008 revenue totaling at least $2 million.
“Savvy trend spotters and those who invest in private companies know that the Inc. 5000 is the best place to find out about young companies that are achieving success through a wide variety of unprecedented business models, as well as older private companies that are still expanding at an impressive rate,” said Inc. 5000 project manager Jim Melloan. “That’s why our list is so eagerly anticipated every year.”
“Last year’s ranking indicated that our Company had reached an important growth milestone,” commented Douglas Kegler, CollaborateMD president and CEO. “The fact that we have advanced our position at both the state and national level illustrates how vital a high-value, feature-rich, and cost-effective medical billing solution is to our industry. We are fortunate to serve such a critical need in the health information technology arena.”
About CollaborateMD
CollaborateMD has been helping medical practices and billing services optimize clinical and financial workflow for increased revenue and net profit improvement since 1999. Serving thousands of providers nationwide, CollaborateMD offers the healthcare industry a HIPAA-compliant, 100% Java, hybrid SaaS practice management and medical billing software application, which easily integrates with several leading EHR and laboratory solutions, and offers ePrescribing and secure patient-to-provider communications. For more information, visit CollaborateMD.com, Blog.CollaborateMD.com, or call 888.348.8457.

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What a month! In the last 31 days, we launched the long-awaited beta 8.3 version of our software, landed our largest provider-count customer, and hosted the first CollaborateMD "Meet Our Partners" webinar series designed to formally introduce our customers to these value-added partners.
Of course, there’s no sense in slowing down now! We plan to make an exciting announcement next month, so stay tuned. In the meantime, here are a few of our most popular blog articles from July.
Is Your Practice Ready for the Red Flags Rule?
Patrick Mann, CollaborateMD VP of Engineering, shares his knowledge about an important industry game-changer, and explains what CollaborateMD is doing to facilitate a smooth adoption of this new policy for every one of our customers… (more info)
8.3 Beta Is Here!
Blog subscribers were amongst the first to be granted access to our beta release, but this month, we opened it up to all customers while still allowing them to maintain control over the install process for operational stability. Check out the new features that were designed to optimize workflow for net profit improvement… (more info)
It’s Summer, It’s Social, and It’s All Good
We were thrilled to participate in the first large-scale, online charitable campaign to raise funds strictly online through the power of social media. The money raised went to The Humane Society, LIVESTRONG, Oxfam America, and WWF… (more info)
Meet Our Partners
As we mentioned above, we hosted 2 webinars each from co-presenters RelayHealth, Source Technologies, MediMobile, and GreenFlag Profit Recovery for a total of 8 webinars in this incredible series which brought customers and partners together to showcase the available tools and provide practical advice on how they could best be used to streamline customer operations… (more info)
Helping you stay connected,
Your CollaborateMD Team
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SALES HOURS: M - TH 9am to 5:30pm, FRI 9am-5pm EST
Email: Sales@CollaborateMD.com
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