Archive for October, 2009

    Release 8.3 Is Now Available!

    Release 8.3 is now available to all users. To obtain the release, please click the “Update Program” button in the application and follow the instructions in the update wizard.

    For information regarding new features and functionality, please check out the following:
    8.3 Release Notes
    8.3 New Features
    8.3 Press Release

    CollaborateMD Releases 8.3 Version of Medical Billing Software to All Users

    Three-month Beta Period Exceeds User Expectations
    ORLANDO, FL. – October 21, 2009 – CollaborateMD, a leading provider of hybrid SaaS practice management and medical billing software for physician offices and third-party billing services, today rolled out the stable release of 8.3, an update that remained in beta for the past three months while users were encouraged to test and report their experiences.

    In addition to stringent internal testing by CollaborateMD’s quality assurance department, feedback was collected from customers via the newly launched user portal forums which enables users to gather together, share ideas, collaborate on issues, promote product innovation, and increase awareness and understanding of product features. Responses were carefully monitored by the production and development teams, and necessary changes were quickly made.

    “After such a successful beta launch,” commented Patrick Mann, CollaborateMD vice president of engineering, “we have been anticipating a smooth, highly controlled release of 8.3. As our production and support teams oversee this roll-out, our software engineers are already hard at work on future releases.”

    As a benefit of CollaborateMD’s hybrid SaaS platform, customers are able to control version updates in order to maintain operational stability. Upon installing the newest version, which is available at no additional cost, users can easily migrate their operations from one version to the next with minimal interruption to their daily workflow.

    The 8.3 release contains significant upgrades to existing service offerings and includes key features such as review services with high-level claim scrubbing, custom labels and superbills, enhanced scheduler tools, appointment confirmation, and the CollaborateMD User Portal.

    About CollaborateMD

    CollaborateMD has been helping medical practices and billing services optimize clinical and financial workflow for increased revenue and net profit improvement since 1999. Serving thousands of providers nationwide, CollaborateMD offers the healthcare industry a HIPAA-compliant, 100% Java, hybrid SaaS practice management and medical billing software application, which easily integrates with several leading EHR and laboratory solutions, and offers ePrescribing and secure patient-to-provider communications. For more information, visit CollaborateMD.com, Blog.CollaborateMD.com, or call 888.348.8457.

    Resolving Connection Issues

    If you are experiencing connection issues due to the recent data center move, here is an article that can assist you in diagnosing and repairing the problem.

    http://www.collaboratemd.com/ConnectionIssues.htm

    Important Message Regarding CollaborateMD System Maintenance!

    ==ATTENTION USERS==

    On Saturday, October 10, CollaborateMD will be unavailable between the hours of 11PM and 3AM EST for scheduled system maintenance. During this maintenance window we will be bringing online our new primary data center. In order to facilitate this transition, all CollaborateMD users will be required to download a maintenance update. This update should occur automatically when you start your software on/after October 11th. If your software does not update or you experience connectivity problems, please contact your CollaborateMD support representative.

    October eBlurb







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    It’s Officially Fall!

    We felt our first cool breeze in Orlando yesterday, and it couldn’t have come at a better time. Our team has been busy traveling this month — we hit Phoenix and Las Vegas for some incredible conferences — so we were hoping to bring back some better weather; a much-needed reprieve from the sweltering heat of Florida.

    But as our weather is cooling down, our Referral Program is heating back up! We have re-launched this opportunity to give our customers the chance to start earning additional money simply for sharing their experiences with industry colleagues. Check out the hot details below, as well as some cool info on our recent travels and latest accolade for business growth.

    Referral Program Re-Launch
    In case you haven’t heard, we have awarded $20,000 to our customers, partners, and affiliates who have successfully referred a friend to CollaborateMD! Become one of the many money-makers and start earning money yourself… (more info)

    PAHCOM’s 21st Annual Conference Wrap-up!
    As a proud PAHCOM corporate member since March 2002, we remain dedicated to supporting the growth of this organization and its members’ success within the ever-changing healthcare industry.  To that end, we have a special offer for all PAHCOM members… (more info)

    CollaborateMD is a Golden 100 Winner!
    CollaborateMD not only made its local Business Journal list debut, but was also honored as a "Fast-Track Five" winner for being one of the five fastest-growing companies in central Florida. Check out what CollaborateMD Founder & CEO Douglas Kegler had to say about this past year… (more info)

    Conference Feedback: HBMA
    The Healthcare Billing and Management Association (HBMA) Annual Fall Conference was awesome. Hear from two CollaborateMD team members as they describe their experiences and share insights about this annual industry event… (more info)

    Helping you stay connected,
    Your CollaborateMD Team

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    Email: Sales@CollaborateMD.com

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