Privacy Policy | Medical Billing Software | CollaborateMD

Privacy Policy

Effective Nov 10, 2015

It's important to CollaborateMD to help our users retain their privacy when they take advantage of what our websites have to offer. This privacy policy describes how CollaborateMD collects and uses the personal information you provide on our Web sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

If you choose not to register or provide personal information, you can still use www.collaboratemd.com. Use of other web pages may require registration or a form to be filled out and submitted. An example is the Payment Portal www.paystatementonline.com requires registration information from patients such as account number and last name to compare against information already in our database.

We may use this information to send you marketing emails, administer your account, and respond to your questions or concerns.

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system and store it in log files. We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality

Choice/Opt-Out
You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@collaboratemd.com.

Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as merchant services. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

Updating your Personal Information
Please note that users cannot update or delete previously submitted information. If your information (such as your email address) should change, we ask that you re-submit a registration form or request. You can access your personal information by going to your account or by sending a request to privacy@collaboratemd.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Related to Data Collected for our Clients
CollaborateMD collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our Payment Portal, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the CollaborateMD’s Client (the data controller).

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. CollaborateMD will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Referral program
If you choose to use our referral service to refer a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. CollaborateMD stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at privacy@collaboratemd.com to request that we remove this information from our database

Blog Comment Policy
Our website may offer a publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. In an effort to promote free thought while still maintain relevance, we agree that we won't censor any blog comments UNLESS they are:

Violating any law or potentially libelous in nature; Obscene or sexually explicit; personally attacking, insulting, or threatening in any way; Plagiarized material or material that violates intellectual property rights (to the extent of which we're aware); Promotional, spam, off-topic, or linking to off-topic material; Or any material CollaborateMD feels is inappropriate.

To request removal of your personal information from our blog or community forum, contact us at privacy@collaboratemd.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews on our website which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@collaboratemd.com

Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by CollaborateMD and our marketing vendors Google and Bing. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for re-marketing purposes through marketing with Google and Bing. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We may use Local Storage Objects (LSOs) such as HTML 5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs.

Behavioral Targeting/ Re-Targeting
We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other websites to provide you targeted advertising based upon your interests. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Widgets
Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Links to Other Web Sites
Our Site includes links to other websites whose privacy practices may differ from those of CollaborateMD. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Security
CollaborateMD has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

Changes in this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

CollaborateMD
225 E Robinson St., Suite 145
Orlando, FL 32801

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