Monthly Billing for Practices
The minimum monthly invoice for the CollaborateMD practice management system is $149. The first provider in a practice is charged at full price, but any other providers in the same practice that submit less than 50 claims during the month to the clearinghouse are charged at half price. Any single provider in a practice that submits more than 500 claims during the month will be charged as one and a half providers.

Monthly Billing for Billing Services
The minimum monthly invoice for the CollaborateMD’s Medical billing system is $99. The first active provider is charged at full price, but any other providers that submit less than 75 claims during the month to the clearinghouse are charged at half price. Any single provider that submits more than 400 claims during the month will be charged as one and a half providers.

First Month Free
Our one month free fees include electronic claims, remittance, and or provider usage fees the first month of sign up. Your account will be invoiced for any other transactions not covered if applicable. First Month Free not applicable to a business that was under a medical billing service and switches to become a direct customer of CollaborateMD.

Additional Pricing Information:
The unit price per claim for medical billing services includes up to 6 line items for HCFA and 23 line items for UB92 submitted to the clearinghouse.

CollaborateMD Training uses a webinar system to train clients. This system requires the client to call in to webinar conference line. The client is responsible for any long distance charges that may occur from calling the CollaborateMD Webinar conference line.

Additional Items:
There are some cases when the payer, not the clearinghouse, may charge a fee directly to the provider. In these cases, CollaborateMD has no control over the extra fee.

Payment Methods:
CollaborateMD account accepts various credit cards (Visa, Master Card, American Express, Discover). Invoices are sent out via e-mail and or direct mail at the beginning of each month for the previous month’s transactions. If you are paying by auto debit, your account will be automatically debited the same day or the day after the invoicing date.

USPS Fast Forward Service:
All patient statements processed and mailed by CollaborateMD will be processed through the USPS Fast Forward Service. There is no additional fee for this feature.

--- All prices are subject to change without notice ---

--- If the USPS Postage increases at any time during the year, the Statement related pricing will increase by the same amount ---

Invoicing Policy
Invoices are generated first of each month for the previous months CollaborateMD usage. Invoices are sent out via e-mail and/or regular mail. All invoices are due by the last day of the month. It is the customer’s responsibility to notify CollaborateMD for changes to contact information. It is also the customer’s responsibility to regularly check their e-mail and CollaborateMD messaging for notices from CollaborateMD. If you do not receive your invoice by the 10th of the month, you need to contact CollaborateMD to determine why you did not receive the invoice. Failure to receive invoice will not exempt client from paying monthly fees or late charges when due. CollaborateMD doesn't call clients when they do not respond to e-mails or CollaborateMD messages regarding their invoice. Your company must adhere to a strict invoicing policy as CollaborateMD customers use CollaborateMD services before payment is received.

Auto-Debit and Online/Check Payment
At no charge to the customer CollaborateMD can setup your account to have your monthly fees automatically debited from your credit card each month. Alternatively, customers can also pay online each month. Penalty assessment for an insufficient check returned is $20.00.

Auto-Debit Policy
CollaborateMD customer’s setup for auto-debit will have their credit card charged 1-3 calendar days after the invoice date. If the card is declined for any reason, you will be notified by e-mail and/or CollaborateMD messaging. If your card is declined, expired or for any reason fails to be processed, and the amount due is under $100, you will have until the end of the invoice month to correct the problem and pay your bill or the account will be suspended. If your card is declined, expired or for any reason fails to be processed, and the amount due is $100 or more, you will have seven (7) calendar days to correct the problem and pay your bill or the account will be suspended.

Late-Fees
Any balance not paid within 5 days of the due date will automatically be assessed a $15 late fee. If your invoice is not paid in full and in accordance with the terms listed above, your account will be suspended until your outstanding balance, plus all applicable late fees and/or processing fees, are paid in full. If an invoice is over due by 14 days, and you are currently paying by check, we will try to collect by billing the credit card on file.

Late Payment Fee - $15.00

If you are charged a late fee 4 or more times in a 6 month period your account may be converted to a pre-payment account. Upon converting to pre-payment you must pay all unpaid fees plus the amount of the previous invoice.