Client Help
Whether you are a doctor, office manager, or billing service, your success is important to us. This section of our Web site is for clients only, to help you to better understand and use ClaimGear.
Technical
Support
From here,
you can access the ClaimGear User Manual, review the most recent release
notes, contact our support staff, and much more.
Click here to go to our Technical Support
page.
Tutorials
and Overviews
Watch animated
overviews that help you learn how to use ClaimGear, including some of
our most commonly used functions.
Click here to go to our Tutorials and
Overviews page.
Frequently
Asked Questions
In this
section, we've gathered some of the most Frequently Asked Questions regarding
the different ClaimGear features. Scroll through or search by category
to find your answers.
Click here for the answers to your most
Frequently Asked Questions.
Payer
Information
This page
will provide you with information and links regarding how to find a payer's
CPID - necessary for filing claims.
Click here to go to the Payer
Information page.
Useful
Links
This Web page will
provide you with links to other Web sites and groups that can help you
with medical billing and practice management.
Click here to go to the Useful Links page.
Referral Programs
You can earn a bonus by referring a new account to ClaimGear.
To learn more, click here to go
to the Referral Program page.
Free
Support
ClaimGear
support via phone or e-mail is included at no extra charge.
|
Telephone
Support Local:
Monday
- Friday
|
For phone support, we require that our clients have a phone line open while they are connected to the Internet. This enables us to support you on the phone while you are using our software. |
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E-mail Support
|
E-mail is the fastest way to get an answer to a problem. Within your ClaimGear system is the secure Messaging System. Using this, you can send electronic messages to our support staff. Demo users also have access to the Messaging System in the demo version of ClaimGear. |
