CollaborateMD has received several calls regarding system slowness and connectivity issues from users within the West Coast, Mid-West and other U.S. graphical regions. Many of the internet providers such as Cox Communications, Comcast, AT&T, Charter Spectrum, Century Link and Level (3) are experiencing problems and addressing them to restore your level of service.
CollaborateMD users can leverage downdetector.com (or similar outage sites) to review the status of their specific internet provider. After selecting your internet provider, click on the “Live Outage Map” and navigate to your geographical region. You also have the option to click “Problems” in the header menu and scroll down to see all of the reported problems associated with your internet provider.
We will continue to monitor this situation and we do apologize for any inconvenience you might be experiencing with your internet provider connecting to your CollaborateMD account.
At CollaborateMD we are obsessed with getting your medical claims paid fast. All of us at CollaborateMD are here and ready to help make your life easier.
Give us a call at 877.480.6517 for more information.