CollaborateMD Blog

“CMD is affordable for small practices, extremely efficient, user-friendly, with excellent support…”

Fri, 31 May 2013 10:38:12 +0000

"I have been using CollaborateMD since 2007 so thistestimonialis long overdue...

I started as an unexperienced biller-- billing for one practice. By using CollaborateMD as my main tool, I was able to build a medical billing company with over 24 clients to date. The support from the teams at CollaborateMD's have been overwhelmingly helpful from the day I set up my account.

Managing a multi-specialty medical billing company can be very stressful and challenging for me and my staff. Because CMD is affordable for small practices, extremely efficient, user-friendly, with excellent support and customer service; my billing company is able to provide great service to our clients.

We advertised our company once since 2007 and have grown from word of mouth. Our clients are satisfied with our service and impressed with CMD's practice management capabilities.

I can't thank CMD enough for the success of my business, my personal growth in the medical billing field and the vast opportunities I can achieve in the future!"

--Joanna Soucek, Island Medical Billing

“If you are not using CollaborateMD, you ought to be!”

Thu, 29 Nov 2012 15:40:11 +0000

"I started out using Kareo for my Practice Management, within 30 days I knew I made a HUGE mistake! I researched further and found CollaborateMD. I chose CMD because of their incredible PM features, ease of use, and their outstanding Implementation and Support teams!! A dedicated Implementation Specialist walked me through the set up of my system and helped me every step of the way. I had unlimited access to assistance and was not confined to a "30 day" window as I was with Kareo. The support I received from CollaborateMD compared to Kareo was night and day! Kareo was a terrible experience where as with CollaborateMD I can not stop talking about them to my colleagues--amazing-amazing-AMAZING is the best word I can think of to describe CollaborateMD. My dedicated CRXM team (Client Relationship Experience Management), offers priceless support. Their features are wonderful, I was able to set up my database, go through training, and submit my claims perfectly without a hitch! Have I mentioned I love CollaborateMD? If you are not using CollaborateMD, you ought to be!" -- Margaret Caines, Office Manager of Pediatric Medical Supply, Inc.

“I will forever be thankful to CollaborateMD for all of my successes.”

Tue, 30 Oct 2012 07:15:50 +0000

"If I had to rate CollaborateMD for their support and never-ending kindness for my business and family, I would rate them a 10! Having a dedicate Client Relationship Experience Manger is one of our greatest investments with CollaborateMD. With the recent loss of my son, who conducted all of our business transactions, I could not see the road in which I would be able to carry on his legacy. CollaborateMD stepped in not only for moral support but their kindness goes beyond words. They took the time to teach me the system that I knew so little about. I felt as if they owned my business and did everything possible to make me succeed. They were so patient and never made me feel as if I was incompetent of running a business after the loss of my son. I was able to call anytime and get the help I needed to keep the business going! Loosing my son was tragic, I could not lose my business as well, CollaborateMD made sure that this would never happen. Having CollaborateMD at my side through ever step to continue with my business made life so much easier to cope with. They truly demonstrated love, dedication, commitment to Ozark Medical Billing Services both on a personal and business level. I will forever be thankful to CollaborateMD for all of my successes."- Francie Douglas, Owner of Ozark Medical Billing Services

“…I Am Very Happy With CMD…I Wish We Could Have Done It Sooner.”

Thu, 12 Jul 2012 05:55:05 +0000

"I am the biller for a psychologist and his assistant. We have a small practice with a high Medicare volume. I started looking for a program because of the rejections from Medicare. I had to do double entry; by creating the claims on a PDF formatted HCFA form to print out on the actual forms and then mailing the claims in. Once they were mailed, my provider had to wait for up to a month for reimbursement of the claims. It was costing us a fortune to create these claims! The system we were using was not meeting our needs when it came to scheduling both of the providers in the office.When we started on April 1st with CollaborateMD we were using 8.3.1 but a recent upgrade brought us up to 8.4. The upgrade was seamless and introduced the ability to assign tasks to other users (which I love!). The implementation went very fast. The training was thorough and I felt very supported and still do by our Implementation Specialist.The customer support has been wonderful. I get a response quickly if not right away. I have benefitted from this change because I am getting most of my payments by ERA and now submitting most every claim electronically. I am very happy with my choice in CMD. My only complaint is I wish we could have done it sooner."- DeeDee Fronius, Billing Manager at Sport of Mind Institute

“CollaborateMD has stepped up and taken ownership of our success”

Wed, 27 Jun 2012 12:40:54 +0000

"CollaborateMD - has been absolutely phenomenal to work with. No matter the time of day, the scope of the problem, whether it is a user error, system issue, or where we can't figure out how to get from point A to point B, CollaborateMD has been there holding our hand every step of the way with their support, training, and encouragement. We could not have moved as quickly as we have without CollaboratMDs unflagging support and constant monitoring of our progress as we took each step forward in this process. For 6 facilities under 1 umbrella, and a completely different setup from any other client, CollaborateMD has stepped up and taken ownership of our success as if they had a vested interest in our company."- Jennifer Reason, Director of Florida House Experience Management

“CollaborateMD achieves all my needs and industry requirements”

Mon, 09 Apr 2012 07:06:13 +0000

"Your Practice Management software is the first, of many that I have tried over the years, to achieve all of my needs and industry requirements. Kudos to the CollaborateMD team for sticking it out throughout all the industry's trials and tribulations."- Karen Wingfield, Operations Manager of Doctors' Pain Management Associates

“CollaborateMD helped us switch from our old software”

Fri, 23 Mar 2012 06:53:38 +0000

"We are very happy with the user friendly product and the services offered. The Collaborative team has been very helpful and patient with our office during the switch from our old software to CollaborateMD."- Rebecca Boyce, Office Manager of Sterling Mental Health

“ColllaborateMD is the Most Imperative Partner in my Business”

Thu, 16 Feb 2012 06:45:13 +0000

"My company has had steady expansion over the last two and a half years, and I can honestly state that it is partially due to the product which CollaborateMD provides. I have been 100% satisfied with the decision I made when selecting CollaborateMD and consider it the most imperative partner I have in my business."- Kevin Cappel, CEO and President of Ledger Resolutions, LLC

“CollaborateMD helped me grow my company”

Wed, 01 Feb 2012 06:29:29 +0000

"I have grown my company from just one client to over 25 using CollaborateMD. Based on my review, it is simply the best web based Billing system on the market. CollaborateMD has been instrumental in the growth of my business."- Mylikia Ross Franklin, President and CEO of Divine Medical Billing

“CollaborateMD employs professional and courteous people…..”

Fri, 06 Jan 2012 11:53:56 +0000

"CollaborateMD not only employs professional and courteous people, but also people that are personable and caring."- Paula Flanagan, Business Manager ofCenter for Family Counseling, Inc.

“CollaborateMD meets all of our business needs…”

Thu, 05 Jan 2012 11:33:22 +0000

"We have experience with several other claims software packages and CollaborateMD meets all of our business needs, especially with the additional help, guidance and training from the knowledgable CollaborateMD staff."Michael Billing Service - Douglasville, GA

“Great Customer Service”

Fri, 30 Dec 2011 09:15:42 +0000

Everytime I call Support they always help me to learn more. I am very thankful for this. CollaborateMD provides great customer service." Felicia

“Thanks for your help”

Tue, 15 Nov 2011 06:39:34 +0000

Thank you for your help in walking me through the steps to find the answer to my question so that next time I'll know where to look. I appreciate your knowledge and your patience with someone new to Collaborate. Thanks again!Pam Burnette Pampa, TX

“The support team is courteous, patient and informative”

Tue, 01 Nov 2011 14:01:33 +0000

"The Support Team at CollaborateMD is very courteous, patient and informative. Whenever I call, I receive excellent customer service! CollaborateMD provides the right educational material, tools and knowledge to help me run my business successfully! Thank you!" Robyn Gutherless

“Support is Awesome”

Tue, 25 Oct 2011 08:35:23 +0000

"I love CollaborateMD, it's so much better than my previous software. Support is awesome, they go above and beyond to get the answers I need if not immediately known. I would highly recommend this software to all Practices!" - Jenn Toms