CollaborateMD Blog

CollaborateMD’s New Central Business Intelligence Report Builder Deemed a Huge Success, Far Surpassing Company’s Initial Expectations

Thu, 18 Apr 2013 10:42:21 +0000

InJanuary 2013CollaborateMD released their new Central Business Intelligence (CBI) feature, which included a Report Builder for customers. Since the feature release, less than three months ago, CollaborateMD customers have created over 1,000 custom reports in the software and have far exceeded CollaborateMD's expectations.

The CBI Report Builder allows users to copy any of the current 100 report templates or create new reports from scratch. The Report Builder has the ease of drag-and-drop fields, filters, grouping, and charting. It provides the user with the capability to modify report templates on their own, allowing them to visualize, analyze, and report on their data in minutes. Even non-technical users can become experts in building reports to visualize the data to meet their needs.

"The report builder was exactly what our customers wanted; I was overwhelmed by the number of custom and new reports they've already created," commentedDouglas Kegler, Founder and CEO of CollaborateMD. "It's been a bigger success than we anticipated."

In the next release of the CollaborateMD software v9.0, slated for late April, the CBI feature will include dashboards allowing customers to identify important trends on the health of their medical practice. Customers will be able to select the most important gadgets to place on their personal dashboards. Each time the user logs in they can see key metrics to help drive office priorities and improve their financial success.

CollaborateMD to Introduce Central Business Intelligence Feature to Cloud Software on January 14

Thu, 10 Jan 2013 11:36:20 +0000

New CBI Feature Gives Medical Practices and Billing Services Total Control Over Reporting Creation and CustomizationORLANDO, Fla., Jan. 10, 2013 /PRNewswire/ CollaborateMD (CMD), a leading provider of easy and affordable cloud Medical Billing Software and Practice Management Software announced today the release date of version 8.5 for January 14, 2013, which contains an innovative and proprietary Central Business Intelligence (CBI) feature within the software. CollaborateMDs innovative CBI feature, uncommon in most medical office software solutions, provides users with the ability to easily create custom reports to better manage their daily operations, work less, and get paid fast. Typically, medical practice and medical billing services are required to purchase or use a separate reporting engine to create their own comprehensive reports.The CBI feature allows full customization and creation of reports by users and is a step above what most cloud based medical billing software programs provide for reporting. Before CBI, users were limited on customizing reports and only at run-time. With version 8.5s elegant customization and valuable creation of reports, users now have access to the information they need right at their fingertips. Allowing users to create and modify their own reports provides individual customization for each user, without sacrificing the needs and wants of other users, stated Douglas Kegler, CEO and Founder of CollaborateMD.The CBI Report Builder allows users to copy any of the current 100 report templates or create new reports from scratch. The Report Builder has the ease of drag-and-drop fields, filters, grouping, and charting. It provides the user with the capability to modify report templates on their own, allowing them to visualize, analyze, and report on their data in minutes. Even non-technical users can become experts in building reports to visualize the data to meet their needs. Numerous users tested the new CBI feature and feedback was overwhelmingly positive, stated Darrell Turner, President of CollaborateMD. Users were impressed with the built in intelligence and were excited they could customize and create reports on their own, without having to contact us to create custom reports for them. Mr. Turner went on to add that Our goal is to provide everyone who uses CMD a memorable user experience.Extra features include the sharing of report templates with other users within the account, expandable/collapsible report grouping, exporting reports, and hyperlinks to open patients or claims directly from the report. Additional exciting enhancements to the CBI are scheduled for later 2013 and will provide valuable office optimization and further improve the user experience.

CollaborateMD Web Medical Billing Software Pre-Release Announcement for Version 8.5 With Central Business Intelligence

Thu, 01 Nov 2012 08:27:21 +0000

CollaborateMD (CMD), a leading provider of easy and affordable cloud Medical Billing Software and Practice Management Software announced today information on their upcoming 8.5 version. The new release is free to all existing customers and will contain a Central Business Intelligence (CBI) area inside the application.The Central Business Intelligence (CBI) area will be the foundation for allowing users to retrieve the data they need, how they need it, and when they need it. In 8.5 the CBI will contain a Report Viewer and Report Builder. The Report Builder allows users to copy any of the current 100+ report templates and modify them with the ease of drag-and-drop fields, filters, grouping, and charting. Providing the user with the capability to modify report templates on their own will allow them to visualize, analyze, and report on their data in minutes.Additionally, the Report Builder allows users to create their own report from scratch by selecting fields, filters, and grouping. Users can add numerous types of charts to their reports with a few clicks of a button. Allowing users to create and modify their own reports provides individual customization for each user, without sacrificing the needs of other users.After researching numerous third party reporting vendors, we came to the conclusion that there was no one solution that met all of our requirements and the needs of our customers. stated Douglas Kegler, CEO of CollaborateMD. We took on the project internally and have created our next generation reporting tool that will provide each of our users with business intelligence to visualize, analyze and report on their data in a business centric fashion.Extra features include the sharing of report templates with other users within the account, expandable/collapsible report grouping, exporting reports, and hyperlinks to open patients or claims directly from the report.The medical office software version 8.5 also includes enhancements in: batch patient eligibility, expanded alert management, enhancement patient receipts, and two dozen user requested innovative ideas from CMDs crowd sourcing platform.

WebPT Partners with CollaborateMD to Integrate EHR and Medical Billing Software

Thu, 04 Oct 2012 09:14:24 +0000

WebPT and CollaborateMD have announced a partnership that will allow their customers to integrate the CollaborateMD billing services with WebPTs web based clinical software for faster and more accurate claims processing.CollaborateMD offers numerous advanced billing features, including accelerated claim-to-payment reimbursements, billing and claims management, easy access and editing of claims, and control over billing management. Clinic owners that use both CollaborateMD and WebPT software in tandem will be free to spend more time with patients and less time on administrative tasks. This is a significant opportunity for therapists who want to maximize patient care while improving their bottom line.We have been enthusiastically waiting to announce our partnership with WebPT, because it marks the start of offering our mutual customers the most efficient and affordable EHR plus billing solution available today, commented Douglas Kegler, founder and CEO, CollaborateMD. WebPT fully understands the needs of the therapist, and we see them as the leader in the rehab field.CollaborateMD is known for maximizing quick claim reimbursements and having a reliable team of experts who provide unlimited support to customers. WebPT is widely recognized for saving rehab clinics substantial amounts of time and money through improved documentation and practice management. Both companiesanticipate growth as a result of this partnership.CollaborateMD is a company that constantly seeks innovation with their software and exceptional service, said Paul Winandy, CEO of WebPT. At WebPT, we set our sights on those same goals. We feel confident about the partnership, and believe the combined solution will provide enormous value to the therapy community.

Over 30,000 Medical Billing and Coding Students Trained on CMD’s Educational Medical Billing Software

Thu, 23 Aug 2012 07:47:25 +0000

CollaborateMD (CMD), a leading provider of easy and affordable CloudMedical Billing Software and Practice Management Software has been helping medical billing and coding students across the nation with training since 2006. Over the past 5 years, 30,000 medical coding students have been effectively trained on ClaimGear, the popular educational version of CMDs medical billing software.In 2005, Corinthian Colleges, Inc (CCi) ended their searching for a medical billing and coding product that would allow their students to be trained on updated, current and real-life software. CCi chose CMD knowing they could deliver the perfect fit for their curriculum; students would be utilizing the exact same software as their commercial customers and because it was cloud-based, the students software would always be up to date with the latest healthcare technology and information.The use of ClaimGear started in 2006 at CCi campuses across the nation in the Medical Insurance Billing and Coding (MIBC) programs. CMD easily customized their commercialmedical billing softwareto allow students to perform billing exercises mimicking real-world scenarios like their commercial counterparts. Students would enter patients, claims, appointments, insurance and patient payments, and run reports. A big plus for students was the fact they no longer had to backup or restore their work for each class. Since ClaimGear is cloud-based, each student has their own account and student can pick up right where they left off each class and use it at home.To enhance training effectiveness, CMD created an Instructor and Student Web Portal. The Instructor Portal allows for full management of the curriculum, courses, assignments and best of all, instant scoring of the students work with the click of a button. In addition, the portal allows the instructor to monitor the work and progress of each student to ensure their success during and at the end of the course. The Student Portal allows students to manage and grade their own work. If students arent happy with their score, they can go back into ClaimGear, fix their errors, and re-score their work to improve their knowledge and understanding of medical billing and coding. Students who complete the course work with a score of 100% are acknowledging by receiving a certificate of achievement personally signed by the CollaborateMD CEO, Mr. Douglas Kegler. Instructors that successfully complete all of the required ClaimGear training are also properly recognized by receiving a signed certificate of achievement from Mr. Douglas Kegler. The certificate of achievement is important because it lets industry know the person owning the certificate is qualified in the use of CMDs Cloud Medical Billing and Coding Software.Douglas Kegler, CEO of CollaborateMD, stated, We believe our educational ClaimGearmedical billing softwareproduct and portals provides the instructors and students with the appropriate tools to improve the efficiency of training, provide on-time student feedback, and most importantly, helps prepare these students for a successful transition from academia to the real world of gainful employment.

CollaborateMD Leverages Customer Relationship and Experience Management to Differentiate From the Competition

Tue, 31 Jul 2012 09:50:33 +0000

CollaborateMD (CMD), a leading provider of easy and affordable cloud-basedMedical Billing Software and Practice Management Software, knows a thing or two about acquiring a loyal customer base. One-third of CollaborateMDs customers have used the established Medical Billing and Practice Management software solution for over five consecutive years. Finding other healthcare software companies who can say the same about their customer retention rate are hard to come by in this industry where marketing claims and promotions often bring in new customers who are soon disappointed with the service and support provided.Many consumers in the Medical Billing industry arent aware that they are sacrificing the support they need when they evaluate new products that dont have a proven track record of over 12 years inelectronic medical billing. Fortunately, customers of CollaborateMD will never need to choose between world-class support and leading-edge design. Just what is it that drives the loyalty of CMD customers and inspires them to become brand advocates? The answer is clear; the established cloud-based medical billing software includes free upgrades, unlimited quality support, and a robust Customer Relationship and Experience Management (CRXM) Team. The CollaborateMD CRXM Team is focused on cultivating effective relationships with customers to ensure a positive end-to-end customerlife-cycleexperience when leveraging CMDs services andelectronic medical billing solutions.CollaborateMD employs three concepts to achieve their established and loyal customer base through CRXM:

They recognize that the value they bring to the Medical Billing Software and Practice Management Software market is more than just software.
They strive to proactively exceed their customers' needs by completely understanding their expectations, preferences, and aversions.
And they focus on actively engaging their customers, ensuring quality interactions that form positive customer experiences and ensure total customer satisfaction.

Darrell Turner, COO and President of CollaborateMD expands upon on the benefits of CollaborateMDs powerful CRXM Team, which has assisted in building enduring relationships and ensuring a positive experience with their customers ranging from large Medical Billing Services to small Medical Practices. Mr. Turner went on to state that, While we have implemented a specific CRXM team, every business partner at CollaborateMD understands the importance of proactively managing their interactions with the customer to deliver maximum value and create a unique CMD customer experience.CollaborateMD stands apart from their competition by providing affordable, high-quality medical billing solutions that deliver exceptional customer experiences. From the executive leadership, to the responsive Sales team, dedicated Implementation and Support Specialists, and quality CRXM Team, the mission is continually refined and polished. Each CMD business partner strives to employ a genuine, caring and empathetic approach that focuses on the total Practice Management and Billing experience of their customers.

CollaborateMD v8.4.1 Available

Thu, 19 Jul 2012 08:14:22 +0000

CollaborateMD is pleased to announce the availability of our 8.4.1 version. This new release is now available for you to download!Prior to updating to version 8.4.1, please take a moment to watch the new release overview video of v8.4.1 which discusses the enhanced claim analysis capabilities in the new version along with other new features.

To download 8.4.1, go to the System Section of the CollaborateMD program and click on the "Update Program" button.Next, you will follow the instructions in the Update Wizard to correctly install 8.4.1. Users upgrading from version 8.3.7 ofCollaborateMD will be required to update their version of Java as well. This can be completed through the application by clickingon the Update Java VM button on the main log in screen. Attempting to log in to version 8.4.1 without the required version of Java

will result in a warning message and automatically launch the Java update wizard. Users upgrading from version 8.4.0 will not be required to update their version of Java.

If you are a Windows Vista or Windows 7 user and receive a warning message similar to, You do not have privileges to update theprogram" when updating to 8.4.1, you will need to start the program as an Administrator. To do this, close CollaborateMD, right clickthe CollaborateMD icon located on your desktop and select "Run as Administrator in the pull down menu.

If you have any issues updating to 8.4.1, please contact our knowledgeable Client Services Representatives @ 1-888-348-8457 and select option 2.

CollaborateMD Offers Medisoft™ Medical Billing Software Customers Competitive Upgrade Special

Thu, 10 May 2012 06:28:54 +0000

CollaborateMD, a leading provider of Cloud-based medical practice management andmedical billing software for medical practices andmedical billing services, announced today a new campaign that will save current Medisoft users a minimum of $1,100 when they purchase CollaborateMD prior to June 30th, 2012.The promotion features a free standard data conversion and a credit for two full months of provider fees for customers that opt to prepay for an annual contract. Those that elect to bill monthly will still receive incredible savings including the free standard data conversion and 50% off provider fees on their first full monthly invoice. CollaborateMD always provides free upgrades, unlimited best-in-class customer support, affordable monthly rates, as well as an industry leading 99% First Pass Claim Acceptance Rate (FPA).We continue to provide outstanding savings to Medisoft customers even when we dont offer a promotion commented Douglas Kegler, founder and CEO of CollaborateMD. Customers who switch from other medical billing software solutions are extremely pleased with CMDs affordability and use anywhere, anytime feature along with outstanding customer service.Former Medisoft user, Carice Cartwright, attested that by switching to CollaborateMD their practice avoided version upgrade costs, received consistent reporting results, and improved monthly accounts receivable by 32% and reduced their 60 day outstanding account receivables by 85%.Customers taking advantage of this limited promotional opportunity can join the cloud revolution and avoid purchasing costly servers, managing databases and data backups, maintaining clearinghouse connections, and paying for upgrades and support. CollaborateMDs First Pass Claim Rate of 99% is the best in the industry and allows thousands of CollaborateMD medical providers to receive timely payments. CollaborateMDs 99% FPA is estimated to save medical billers over 20,000 hours each month!For more details on the Medisoft competitive upgrade offer, visit:http://www.collaboratemd.com/medisoft-billing-software-v17

CollaborateMD New Medical Billing Software Release Provides Innovative Features

Wed, 09 May 2012 09:52:53 +0000

CollaborateMD (CMD) announced the availability of the 8.4 release of their leading cloudmedical billing software for medical offices, clinics andmedical billing services. The free v8.4.0 upgrade incorporates over 20 innovative enhancements to their software. Douglas Kegler, CEO of CMD stated he wants every user to ensure their business benefits from CMDs continuous software improvements. For over 12 years, CMD has provided free upgrades to all of their users so they are able to stay current with industry standards, technology and achieve overall business success.

Vital to CMDs successful releases are their customers improvement ideas. CMD allows users to innovate and crowd source on ideas pertaining to software enhancements to determining the most desired software upgrades. CMD understands the importance of innovating and listening to the voice of the customer. In v8.4.0, many of the improvements were recommended by their customers.A few of themedical billing software enhancements in the release include: improvedclaim managementand payment tracking to improve efficiency; advanced filters and search criteria in reporting to improve financial management, and enhanced dashboard applications to ensure the companys success.Brand new features now included:Task RemindersWith their users busy schedules in mind, CMD implemented a Task Reminders feature to allow for effective management of day to day tasks. This new capability provides a single location to track all to do tasks and delegate reminders to other users in the account.Company News BlogUpon logging in, the Company News will be the first item users see. This resourceful application is designed for companies small and large to provide an open and effective mechanism for communication. The Company News section allows Administrators (and delegated users) to post internal news bulletins be effectively communicate to staff.Payer Agreement SubmissionIts well-known in the industry that filling out Payer agreements, for electronic transmission and receipt of claims, remittance, and eligibility, can be tedious and time consuming. CMD implemented a new Electronic Payer Agreements feature in the software to allow users the ability to complete and submit payer agreements electronically and check the status of previously submitted agreements. Most importantly, agreements can be completed for multiple payers / products at once, eliminating redundant questions among the forms and drastically reducing time spent filling out new agreements.

CollaborateMD Celebrates 12 Years in Business by Surpassing $10 Billion in Total Healthcare Claims Processed

Wed, 18 Apr 2012 12:52:48 +0000

CollaborateMD, a leading provider of cloud-based medical practice management andmedical billing software for small medical practices and medical billing services, celebrates twelve years in business by surpassing $10 billion dollars in total healthcare claims processed since inception. The companys five thousand plus providers are on track to process 3 billion dollars worth in claims in 2012.Factors driving medical practices and billing services to CollaborateMD include a 99% first pass claim acceptance rate, low cost of ownership, ease of use, and most importantly, a customer centric philosophy. Since the day the company started in 2000 there has been a philosophy to provide exceptional customer service and show the customer how much they are valued. This philosophy was evident when CollaborateMD opened their CMD Cares customer web site. The CMD Cares site was created for customers to request payment extensions, credit requests, and provide feedback to management all the way up to the CEO.When the government mandated ANSI 5010 transition occurred in January 2012 providers across the country experienced a dramatic decrease in insurance payments, mainly due to the lack of readiness by the insurance payers. As a result, some providers were just trying to make payroll and the CMD Cares site allowed customers to request an extension to their monthly invoice. Customers were extremely pleased that we were sensitive to their financial condition and allowed them to extend the due date on their invoices, commented Douglas Kegler, founder and CEO of CollaborateMD.While mostmedical practice management software companies charge high fees for phone support, CollaborateMD has always included live U.S based phone support in their affordable monthly fees. A five minute phone call is more efficient than exchanging twenty emails back and forth, commented Kegler. CollaborateMD believes providing customers with the most cost-effective and convenient method to have their questions solved makes happy customers. Users can have their questions answered through secure chat, email, phone, training web site, and a solution knowledge base.CollaborateMDs passion for customer service shows in their established customer base. Despite the fact that customers are on a month-to-month contract, one third of their customers have been on their system for over five years. CollaborateMDs first customer, Dr. James Yurdin M.D., spent his last twelve years in practice on CollaborateMDs medical billing software. Additionally, CollaborateMD still has twenty one of the original thirty two customers that signed up over ten years ago.Weve never implemented long term contracts with our customers because we dont believe you need to lock someone into a contract if you provide the solution they need, at an affordable price, along with the highest quality of customer service, said Kegler. In the end, its all about the customer. I want to personally thank all of our loyal customers, because without them we would not have reached $10 billion in claims processed."

CollaborateMDs First Customer Retires from Practice

Tue, 27 Mar 2012 11:12:15 +0000

Dr. James Yurdin, a board certified Neurologist affiliated with Crouse Health Hospital, has been practicing medicine for 43 years and currently resides in Syracuse, NY. For the past 12 years, Dr. Yurdin and his office have been successfully using the CMD Billing Software to fulfill their business needs. CollaborateMD would like to thank Dr. Yurdin and his wife Betsy for their years of service and loyalty to their patients, community and CollaborateMD. We will always remember them for helping CollaborateMD remain true to the small medical practices and fostering the growth of the CMD product. CollaborateMD would like to congratulate Dr. Yurdin on his well-deserved retirement and wish both him and Betsy continuous joy and happiness during their retirement.Betsy, Dr. Yurdins office manager met Douglas Kegler, founder and CEO of CollaborateMD, in the early 90s while he was working in Syracuse, NY. Betsy and Dr. Yurdin were already using a simple DOS-based billing system created by Kegler that allowed practices to enter and submit claims directly to insurance payers. In 1999, Kegler approached Betsy with his concept of innovating a cloud based medical billing software solution that would replace the existing DOS billing system and increase office productivity. Betsy was ecstatic to hear the concept and knew it would be a success for the small to medium size practices like themselves.In January 2000, after a year of beta testing and end-user advice from Betsy, Dr. Yurdins office was efficiently running on CMD and successfully submitting claims to New York insurance payers. The first version of medical practice management software was simplistic, providing claim management and submission of claims to New York payers. The next version included payment management capabilities and interfaced directly with a national EDI claims clearinghouse to expand CMD nationally. As the customer base grew so did the company and CMD. The growth enabled new features and capabilities to be added to CMD, including an appointment scheduler, secure messaging, and their innovative claim tracking feature.I continue to marvel about how Doug Kegler and CollaborateMD, including the line staff that support the users, has stayed true to what Doug created with the original product. commented Betsy. With all the enhancements that CollaborateMD has developed over the past eleven years to keep up with users needs, it is still possible for the program to be installed by, and up and running immediately, by those of us who are not sophisticated about computers. The fact that Doug has always been mindful of the need of small practices to keep costs down has much been appreciated. Congratulations and continued good luck.Betsy was a driving force and a constant reminder that we are, and will always be here for the small medical practice, commented Kegler.This sector is always overlooked because the big guys in the industry couldnt make enough money and profit from them. CollaborateMD has created an affordable system which allows us to provide an easy to use solution for the small practice to meet their business needs. Its all about listening to the customer, automating, and improving processes while innovating solutions that allow the small practices to achieve improved efficiency year after year.

CollaborateMD Supports Customers during ANSI 5010 Crisis

Tue, 31 Jan 2012 07:13:55 +0000

CollaborateMD (CMD)prides itself on providing superior customer service from pre-sales through the entire life of the customer. Many have identified this as one of CMDs differentiating factors from others in the healthcare industry providing medical billing and practice management software. The month of January has been no different, even with the crisis in the healthcare industry during the mandated transition from ANSI 4010 to ANSI 5010.Insurance payers across the country started requiring electronic transactions to be transmitted in the new ANSI 5010 standard on January 1, 2012. The new ANSI 5010 standard contained numerous changes from the previous ANSI 4010 version and requiredmedical billing softwarecompanies, clearinghouses, and insurance payers to modify their systems to handle the new standard.At the start of the mandated transition to ANSI 5010, it became very clear that the healthcare industry was not fully prepared even though the government mandate was announced several years ago. As a result, claim processing issues increased during the month which caused calls into the CMD call center to triple. CMD properly projected and supported this increase in call volume based on past experience and lessons learned from previous electronic format changes in the industry. Average wait time during the peak of the issues was less than 18 seconds. The CMD team continues to be pleased with their ability to handle the increased volume with great response times to help our customers with their transition to ANSI 5010.I would like to commend CollaborateMD on their handling of the current 5010 challenges, said Adrienne from River Oaks Billing Service, CMD Customer. I greatly appreciate the status updates that are sent out to all users. More importantly, I have to personally thank the support staff and managers in their handling of each and every one of our concerns. They have all been very patient, very responsive, and very communicative in doing all that they can to assure the smoothest transition and the quickest resolutions possible.During this mandated transition, otherhealthcare software companies had their customers on hold up to an hour and some even stopped taking new support tickets, said Douglas Kegler, CEO and Founder, CMD. All of our customers receive at no extra cost unlimited access to our customer phone and chat support. Our outstanding customer service was there for them, and will continue to be, during this stressful period of change.At this time numerous nationwide insurance payers have switched back to accepting ANSI 4010 due to the overwhelming issues in handling the new ANSI 5010 standard. Switching back to ANSI 4010 only delays the problem in dealing with the mandated ANSI 5010 standard and prolonging the agony of those involved, especially the providers.A lot of one or two physician medical offices across the country have been struggling during the economic downturn, just like any small business owner, said Kegler. Being hit with a twenty five percent reduction in expected insurance payments will hit some of these offices very hard causing them to miss payroll. Billing services will be hit next because they will be affected by the reduction in payments also. The insurance payer is the only one who isnt affected because they will be holding onto the payments. How will they be held accountable?

CollaborateMD Announces Stephen Hightower as Chief Strategy & Technology Officer

Wed, 18 Jan 2012 07:11:42 +0000

CollaborateMDannounced today the hiring of Stephen Hightower as Chief Strategy & Technology Officer (CSTO). Hightower served on the CollaborateMD Board of Directors and will continue to do so in his new capacity.Hightower owns a private consulting practice that he formed after retiring form Lockheed Martin that is focused on the medical industry. During his career at Lockheed Martin Corporation he served in a variety of executive management roles including Chief Information Officer for Global Training & Logistics, Director of Strategy, Director of Infrastructure and a number of other roles focused on program management and execution of complex projects across the enterprise. His career included managing large enterprise programs and developing solutions that leveraged technology to deliver high quality, innovative solutions across a variety of disciplines. He managed a variety of complex operations where he effectively utilized business leadership coupled with technology to leverage cloud services that provided innovative solutions to customer problems. His experience in business process reengineering and strategic planning provided competitive advantage to Lockheed Martin to streamline existing operations and develop affordable solutions to complex problems.Im truly pleased to be named the Chief Strategy and Technology Officer, commented Hightower. Doug has created a great medical office software company that is comprised of quality people, services, products and core values that differentiates CollaborateMD from others. Im proud to be part of this company and be given the opportunity to help shape the future of the company, its customers and the medical industry.We are extremely proud to have him join our winning team, commented Douglas Kegler. I am confident he will bring the right leadership, energy and innovative thinking as Chief Strategy & Technology Officer. I know he will provide an immediate impact on shaping our new strategy and delivering the right technical solutions to our customers.CollaborateMD is confident they can reach higher goals and business performance through Mr. Hightowers guidance and knowledge. Hightower epitomizes the best values of the CollaborateMD vision, mission and core values a commitment to the health care industry, continuous improvement, and delivering customer value through innovation and affordable business solutions.In addition to working closely with Kegler on implementing CollaborateMDs strategy and long-term business plans, Hightower will provide the leadership for all of the CollaborateMDs technical solutions. He will ensure a sound business strategy while ensuring the successful delivery of innovative and affordable technical solutions that delivers customer satisfaction and value.

CollaborateMD Extends Medical Office Efficiency and Automation

Wed, 28 Dec 2011 07:09:38 +0000

CollaborateMD'snewest softwarerelease driven bycustomer innovationand further improves medical office automation and efficiency. Newest release isANSI5010 compliant and improves 99% first pass acceptance rate for healthcare customers.Orlando, FL (PRWEB) December 28, 2011CollaborateMD announced today the availability of the 8.3.7 release of their leading cloudmedical software for medical offices, clinics andmedical billingservices. Upgrades to the software were designed to further reduce the amount of time required by clients to manage patients, encounters and financial information. In addition, the software allows for successful transition to ANSI-5010 on January 1, 2012.The key to CollaborateMDs success is customer product improvement ideas. CollaborateMD allows users to collaborate on ideas onmedical billing software enhancements to assist in determining the most desiredsoftware upgrades. Each month CollaborateMD determines whichinnovation ideasare most desired by the majority of the CollaborateMD users and schedules them for a future release.Allowing our users to be part of ourproduct innovationis vital to our continued success, said Douglas Kegler, CEO and Founder, CollaborateMD. Our users know exactly what will make their business more efficient and successful and we want to utilize their innovation to help build a better product.Some of thehealthcare software enhancements in the release include: improved payment tracking to improve efficiency; additional filters and search criteria in reporting to improve financial management, additional patient statement options to reduce patient A/R, and enhanced dashboards to monitor the practice health.Several enhancements in the new release were incorporated to further improve CollaborateMDs99% first pass claim acceptance rate (FPA). Preventing bad or missing data on the front end of the revenue cycle process allows CollaborateMD to maintain an industry leading 99% FPA. To CollaborateMD, a 99% FPA is more than just a number. A 99% FPA means their users are reducing A/R and spending less time on rework and more time on important tasks that may otherwise be overlooked

CollaborateMD Ready For ANSI 5010

Thu, 22 Dec 2011 08:39:00 +0000

CollaborateMD, a leading provider of cloud-based medical practice management software for medical practices and billing services, announced today their upcoming version 8.3.7 release will be ANSI 5010 compliant. The upcoming software release contains numerous software enhancements for customers, but most importantly enables medical offices and medical billing services to be ANSI 5010 compliant on January 1, 2012.

On January 1, 2012 all health care providers, clearinghouses and insurance payers, will be required to submit and receive electronic transactions in the enhanced ANSI 5010 format. The ANSI 5010 format specifies the data elements and requirements necessary for submitting medical claims and performing other electronic health care transactions such as electronic remittance advice and patient eligibility. The major reason for implementing ANSI 5010 is to lay the groundwork for the transition from ICD-9 to ICD-10 in October 2013.

CollaborateMDs advanced SaaS-based technology allows for rapid updates to comply with industry changes with little or no impact to the customer experience. CollaborateMD automatically updates customer accounts for regulatory changes allowing their customers to achieve continued office efficiency and no office downtime. Medical practices and medical billing services utilizing older, in-house, server-based medical office software, may be forced to purchase software and hardware upgrades in order to gain ANSI-5010 compliance.

Since inception, CollaborateMD has provided frequent software updates each year with feature enhancements and to meet government regulations. Every month more and more medical offices looking to save money are moving to companies like CollaborateMD to avoid costly software contracts, hardware purchases, on site IT staff, and costly maintenance contracts.

Our customers are spoiled not having to worry about software updates, regulation changes, hardware upgrades, and all of the other items we take care for them behind the scenes, commented Douglas Kegler, CollaborateMD Founder and CEO. Everyone at CollaborateMD enjoys making our customers lives easier and it shows by our continued growth each year.

Throughout 2010, CollaborateMD partnered directly with RelayHealth, a division of McKesson Corporation, to ensure their medical billing software products would be positioned for ANSI 5010 and ICD-10 compliance deadlines. CollaborateMD continues to execute flawlessly on the remaining Level II Version 5010 activities to ensure their customers are fully compliant by January 1, 2012.