Published on October 1, 2013
in Clearinghouse - ACTION REQ.
Update: The clearinghouse would like to inform providers of updates for CPIDs 4489 and 5524 Alaska Medicaid conversion to Health Enterprise on October 1, 2013. Claims held from September 16, 2013 through October 1, 2013 will be submitted to the payer after 8:00 AM CT on October 1, 2013.
All providers have been issued new provider identification numbers in conjunction with the launch of Health Enterprise. These ID numbers were mailed to providers on September 20, 2013 along with important login information for Health Enterprise.
Information Regarding Claims Submission for Atypical Providers:
Providers who are not eligible to obtain National Provider Identification (NPI) numbers (providers such as taxis, hotels and environmental modification providers), also referred to as atypical providers, must submit claims as follows after October 1, 2013:
• For service dates through September 30, 2013, continue to submit claims using your alpha numeric legacy Medicaid ID number. Example: PC12345
• For service dates on and after October 1, 2013, submit claims using your new Health Enterprise ID number. Example: 1234567
Providers who currently submit claims using an NPI number should continue to submit claims using an NPI number after October 1, 2013.
For questions please call the Xerox Provider Inquiry Unit at 907.644.6800, option 1, or 800.770.5650, option 1, 1 (toll-free in Alaska).
Action Required: Providers must verify correct information is submitted on claims to prevent claim and/or remittance delays.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.