Payer Processing Issue for Multiple Payers
CollaborateMD Blog
Institutional and Professional claims transmitted to the payers listed below from the clearinghouse on 07/11/2013 have not been processed by the payer due to a payer processing issue.

• CPID 1841 Cigna Behavioral Health
• CPID 5943 Cigna Behavioral Health
• CPID 2595 Cigna Healthcare for Seniors
• CPID 5436 Cigna Healthcare for Seniors
• CPID 4509 Cigna Health Plans
• CPID 6405 Cigna Health Plans

A resolution has been implemented and the claims were retransmitted to the payer on 07/12/2013.

This delay has affected claims released to the clearinghouse between 7:00 AM CT 07/10/2013 and 7:00 AM CT 07/11/2013.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.