Published on April 16, 2013
Institutional claims transmitted to the payers listed below from the clearinghouse on 04/11/2013 have not been processed by the payer due to a payer processing issue.
CPID 4509 CIGNA Health Plans
CPID 5943 CIGNA Behavioral Health
A resolution has been implemented and the claims were retransmitted to the payer on 04/15/2013.
This delay affected claims released to the clearinghouse between 7:00 AM CT 04/10/2013 and 7:00 AM CT 04/11/2013.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.