Published on June 11, 2013
It has been reported to the clearinghouse that UCare will be performing a major upgrade to its core system during the week of 06/10/2013. This conversion will cause delays in the processing of claim files submitted to UCare and will also cause delays in the production of remittance files.
Claim processing will be suspended from 3:00 PM on Tuesday, 06/11/2013 through Saturday, 06/15/2013. Reports for files submitted during that time will not be available until processing resumes on Sunday, 06/16/2013. Remittances will not be generated on Friday, 06/14/2013.
Payers affected are:
• CPID 1531 UCare of Minnesota
• CPID 4496 UCare of Minnesota
Further notification will be sent as it is received. The clearinghouse will continue to process files and deliver them to the UCare Secure FTP server. Further notification will be sent as it is received.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.