Multiple Payers Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The payers listed below are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payers' resolution plan, we recommend that you hold all eligibility transactions for these payers until this issue is resolved.

Humana
Florida Blue Cross Blue Shield
Illinois Blue Cross Blue Shield
Minnesota Blue Cross Blue Shield
New Mexico Blue Cross Blue Shield
Oregon Blue Cross Blue Shield - Regence
Texas Blue Cross Blue Shield

The payers are working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for these payers until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.