Multiple Payers Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The payers listed below are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer's resolution plan, we recommend that you hold all eligibility transactions for these payers until this issue is resolved.

Veteran's Administration Fee Basis Program
Great West Healthcare
New Jersey Blue Cross Blue Shield
North Dakota Medicaid
Cigna

The payers are working to restore service as quickly as possible

Action Required: Please hold all eligibility transactions for the listed payers until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.