Multiple Payers Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The following payers are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payers' resolution plan, we recommend that you hold all eligibility transactions for these payers until this issue is resolved.

• AARP
• Better Health Plans
• Cigna
• Connecticare
• Coresource of Illinois
• Coresource of Indiana
• Coresource of Maryland
• Coresource of North Carolina
• Coresource of Pennsylvania
• Government Employee Health Association
• Great West
• Healthfirst of NY
• MAMSI
• Minnesota Medicaid
• Mutual of Omaha
• Oxford
• Pacificare of AZ
• Pacificare of CO
• Pacificare of OK
• Pacificare of OR
• Pacificare of TX
• Pacificare of WA
• Three Rivers Health Plan
• Trustmark
• UMR
• United Healthcare

The payers are working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for these payers until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.