Multiple Payers Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The payers listed below are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payers' resolution plan, we recommend that you hold all eligibility transactions for these payers until this issue is resolved.

- Cigna
- Government Employee Health Association
- United Health Care
- Alabama Medicaid

The payers are working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for these payers until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.