Multiple Payers Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The payers listed below are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payers' resolution plan, we recommend that you hold all eligibility transactions for these payers until this issue is resolved.

Altius
Coventry Health Care CareNet
Coventry Health Care Delaware
Coventry Health Care Georgia
Coventry Health Care Louisiana
Coventry Health Care Nebraska
Coventry Health Care Southern Health Systems (SHS)
Coventry Health Care WellPath Select (Carolinas)
Health Choice of Arizona
Mail Handlers Benefit Plan
Molina Healthcare of California
Molina Healthcare of Florida
Molina Healthcare of Michigan
Molina Healthcare of New Mexico
Molina Healthcare of Ohio
Molina Healthcare of Utah
Personal Care/Coventry Health of Illinois

The payers are working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for these payers until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.