Multiple Payers are Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The following payers are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer's resolution plan, we recommend that you hold all eligibility transactions for this payer until this issue is resolved.

Illinois Blue Cross Blue Shield
Texas Blue Cross Blue Shield
Mutual of Omaha
Arizona Mercy Care Plan
Amerigroup

The payer is working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for this payer until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.