Multiple Payers Are Currently Unable to Process Eligibility Transactions
CollaborateMD Blog
The below payers are currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer's resolution plan, we recommend that you hold all eligibility transactions for this payer until this issue is resolved.

Iowa Blue Cross Blue Shield
New York Blue Cross Blue Shield

The payer is working to restore service as quickly as possible.

Action Required: Please hold all eligibility transactions for this payer until this issue is resolved.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.