Invalid Error Message for CPIDs 2438 and 8504 Tufts Associated Health Plans
CollaborateMD Blog
Due to a payer processing issue, Professional and Institutional claims for the payer listed below may have received the following invalid error message on the Payer Claim Data Report (SR):

• STC*A7~562~DN

This issue began on 06/21/2013. Tufts Associated Health Plans requests that claims rejecting for the above reason should be held until their system issue is resolved. Tufts Associated Health Plans apologizes for any inconvenience.

Payers affected:
• CPID 2438 Tufts Associated Health Plans
• CPID 8504 Tufts Associated Health Plans

Action Required: Per the request from Tufts Associated Health Plans, please hold all claims rejecting for the reason listed above until this issue is resolved

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.