Published on October 28, 2013
Due to a payer gateway processing issue, Institutional bills sent to CPID 3657 RelayAssurance™ Attachments for the Payer IDs listed in the link below may have received the following invalid error message:
Reject Code: A6:148
Message: ACK,REJECTD FOR MSSNG INFO-CLAIM/ENCNTR MSSNG INFO SPCFIED IN STATUS DTAILS AND HAS BEEN REJCTD.:ENTITY'S SOCIAL SECURITY NUMBER. MISSING SUBSCRIBER MEMBER ID
This issue began on 8/21/2013 and was corrected on 10/18/2013. The payer gateway has resubmitted all affected bills.
Click here for a list of affected payers.
Please be aware of the invalid bill rejection message and watch for further reports for the resubmitted bills.
If you have any questions, please contact Client Services at 1-888-348-8457, option 2.