The clearinghouse has new electronic eligibility connections available:

Payer Name: State Farm Insurance
Payer ID: STFARM
Payer Enrollments Required: No

Payer Name: TexanPlus North Texas Area
Payer ID: TXPLNT
Payer Enrollments Required: No

Payer Name: DeanHlthDirect
Payer ID: DEANHP
Payer Enrollments Required: No

For payers that require an agreement, please log on to http://www.collaborationcompass.com and click Payor, Payor Agreements Library to complete the agreement form. Once authorized, or when no payer agreement is required, set up payers in your system to begin submitting transactions.

To determine which payer connections are currently available through the clearinghouse, please refer to http://www.collaborationcompass.com and click Support, Documentation, RelayHealth Real-Time Eligibility Guide.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

The clearinghouse has new electronic connections available: CPID: 6463 Payer Name: Alliance Behavioral Health Care 5010 / Professional Claims Payer Enrollments Required: Yes CPID: 5678 Payer Name: Health Plan of San Mateo 5010 / Institutional Claims Payer Enrollments Required: Yes … Continue reading →

Professional claims transmitted to the payer listed below from the clearinghouse from 06/10/2013 to the present have not been processed by the payer due to a claims processing issue. • CPID 1748 MVP Health Plans of New York We will … Continue reading →

Due to an unexpected processing issue, the clearinghouse experienced issues affecting Institutional and Professional 5010 reports for the following payer: • CPID 6408 CIGNA Select (fka Great-West Healthcare) – Professional • CPID 4516 CIGNA Select (fka Great-West Healthcare) – Institutional … Continue reading →

Due to a system issue, a delay occurred in the transmission to the following payers from the clearinghouse on 06/13/2013: • CPID 1456 Arizona Medicare • CPID 5546 Arizona Medicare • CPID 3581 Dean Health Plan • CPID 1497 Dean … Continue reading →

Due to a payer change, the clearinghouse will be changing electronic claims and remittance routing for the following payer effective 06/12/2013: • CPID 6408 CIGNA Select (fka Great- West Healthcare) – Professional • CPID 4516 CIGNA Select (fka Great- West … Continue reading →

Update This issue has been resolved and all affected claim files have been processed. Original Notice Sent 06/11/2013 Due to an unexpected processing issue, we are experiencing a delay in claims processing. This issue is affecting claims submitted to the … Continue reading →