New York Excellus Blue Cross Blue Shield has resolved its processing issues and can now process eligibility transactions.

Action Required: Please resume sending eligibility transactions to this payer.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

New York Excellus Blue Cross Blue Shield is currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer’s resolution plan, we recommend that you hold all eligibility transactions for this payer until this … Continue reading →

New Mexico Medicaid has supplied updated information regarding eligibility search options: Prior Search Options: 1. Member ID 2. Card Control Number 3. Social Security Number / Date of Birth 4. Social Security Number / Last Name / First Name 5. … Continue reading →

Providence Health Plan (OR) has supplied updated information regarding eligibility search options: Prior Search Options: 1. Member ID 2. Last Name / First Name / Date of Birth 3. Member ID / First Name / Middle Name / Date of … Continue reading →

Oregon Medicaid has resolved its processing issues and can now process eligibility transactions. Action Required: Please resume sending eligibility transactions to this payer. If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

Oregon Medicaid is currently unable to process eligibility transactions. To avoid potential transaction processing fees and disruptions to the payer’s resolution plan, we recommend that you hold all eligibility transactions for this payer until this issue is resolved. The payer … Continue reading →

Due to a payer processing issue, Professional and Institutional claims for the payers listed below may have received the following invalid error message on the Payer Claim Data Report (SR): Rejection code A3:218 This issue began on 04/11/2013 and was … Continue reading →